Medical Front Office - Patient Service Specialist Job ID 317192 Location US-CA-San Diego Experience (Years) 0 Category Administrative - Administrative Services Street Address 3939 Ruffin Road, Suite 103 Company Select Physical Therapy Position Type Full Time Overview

Patient Service Specialist

San Diego, CA

 

Select Physical Therapy Kearny Mesa is looking for a motivated individual to join our team. We have a strong connection with our local community and solid reputation with our patients and local referral sources. Our top candidates will have strong customer service, be well organized, and come to work with a big smile each day.

 

 

Location: 3939 Ruffin Rd Suite 103, San Diego 92123

Position Type: Full Time

Schedule: Monday through Friday, Weekdays

Compensation: $21.00 - $23.00/hour (based on experience) 

 

When patients enter our outpatient physical therapy center, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

 

Check out the video below for additional insight into the work of our Patient Service Specialists! 

 

Responsibilities

 

Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check outSchedule patient appointments in person and via phoneRegular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development teamCollect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications Qualifications

Qualifications

Minimum Qualifications:

High School Diploma or GED required1 Year of Medical Office Experience

Preferred Qualifications:

1 Year of Front Desk ExperienceBilingual (English/Spanish Speaking)

Physical Requirements:

Ability to walk, stand, bend, and reach consistently throughout a work day/shiftAppropriate manual dexterity to enable typing (including10-key) throughout a work day/shiftAbility to lift up to 25lbs, safely, from ground to waist using proper body mechanicsAbility to carry office supplies up to 10lbsVisual acuity (near and distant) sufficient to maintain accurate records, recognize people and understand written directionAbility to speak and hear sufficiently to understand and give directions Additional Data

Select Medical is committed to having a workforce that reflects diversity at all levels and is an equal-opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law.