RESPONSIBILITIES

Responsibilities will include, but are not limited to, the following:

Entry of treatment guarantees into the system

Checking policies for coverage and completing treatment guarantees up to authorisation stage

Following up on outstanding cases by e-mail and telephone

Reviewing the work queues and preparing for distribution and system management

Other responsibilities as required and directed by the manager

Assist in the processing of treatment guarantees

Assist Manager in creation of policies for the department

Record minutes of team meetings

Responsibility for Health, Safety and Welfare within team (please refer to the Company’s Safety Statement for full list of responsibilities).

 

 

 

 

 

 

 

 

REQUIREMENTS

To be successful in this position you will need to have the following skills/ experience:

Experience in the health insurance industry

Willingness to develop Medical knowledge

Previous experience in a customer focused role , in a an administrative capacity

Strong Knowledge of Microsoft Office (Excel, Word)

Completion or progression towards the Diploma in Private Medical Insurance.

Customer focused

Strong communication (verbal & written)

Ability to work effectively within a team environment

Honesty and Integrity

Ability to work under pressure

Negotiation skills

Ability to work on own initiative

Highly motivated and proactive

Strong knowledge of AI tools such as ChatGPT, along with proficiency in MS Office (Excel, Word).

61713 | Customer Services & Claims | Professional | Non-Executive | Allianz Partners | Full-Time | Permanent

As an equal opportunity employer, Allianz Partners recognizes that our strength lies in our people and we are committed to diversity and inclusivity. So if you would like to be part of a global company that offers international career opportunities, kick-start your career and dare to join us!

For more information, please visit: www.allianzcare.com