Job Summary

Assists in providing direct patient care under the direct supervision of the certified Medical Assistant, Registered Nurse, Licensed Practical Nurse, or Provider. Identifies and meets the patient's need in an outpatient setting in compliance with hospital policy and procedure. Actively seeks out new learning opportunities throughout the clinic environment.

Responsibilities

CORE DUTIES AND RESPONSIBILITIES: The statements described here are intended to describe the general nature of work being performed by people assigned to this position. They are not intended to be constructed as an exhaustive list of all responsibilities and duties. Other duties may be assigned. 1. Performs direct patient assignments, applying good judgment and knowledge of skills required within the realm of job responsibility. 2. Reports all pertinent observations and concerns directly to the RN, LPN or Provider. 3. Documents in patient chart as appropriate for realm of responsibility and per policy and procedure. 4. Assists MAs, LPNs, RNs or Providers with rooming patients, completing appropriate forms, assessments, vital signs, etc. as directed. 5. Performs clerical skills as directed including use of computer, assembling charts, recording information, answering telephones, filing, etc. 6. Scans outside medical records, reconciles labs and diagnostic test results, hospital or other consultations reports into the EMR as appropriate under the direction of MA, LPN, RN or Provider 7. Assists callers and or visitors professionally, takes written messages, creates in-basket messages, or directly routes the caller/visitor to the appropriate person 8. Performs and documents findings of quality checks to include refrigerator temp, crash cart, diagnostic equipment and eyewash as directed. 9 Schedules testing procedures for patients (i.e. x-rays, ultrasounds, mammograms, etc.) under the direction of MA, LPN, RN or Provider. 10. Completes on-the-job training, in-service education and carries our specific job duties under the supervision of a certified medical assistant, registered nurse, licensed practical nurse or provider. 11. Scribes appropriate documentation into permanent office record consistent with policies and procedure for physician findings. PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. Frequent walking, standing, stooping, kneeling, reaching, pushing, pulling, lifting, grasping, and feeling are necessary body movements utilized in performing nursing duties throughout the work shift. 2. Visual acuity must be within normal range. 3. Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects. Physical Demand requirements are in excess of those for Light Work. 4. Must have manual dexterity to operate keyboards, fax machines, telephones, copiers and other business equipment. 5. Must have a strong stomach to handle various odors and sites dealing with wounds and various procedures performed in the office. WORKING ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. Exposure to body fluids, human tissues, contagious diseases, sharps. 2. Exposure to cleaning agents and disinfectants. 3. Exposure to toxic gas, fumes, and odors. 4. Exposure to high stress and constant interruptions. 5. Confined office space under fluorescent lighting. 6. Exposure to electrical current. SKILLS AND ABILITIES: 1. Must have the ability to work successfully under highly stressful conditions, and must be capable of adapting to varying workloads and work assignments on a constant basis. 2. Must have the ability to make sound, independent judgments based on scientific principles, and also be able to collaborate with other multi-disciplinary team members in an appropriate fashion. 3. Must have the ability to comprehend and perform oral and written instructions and procedures. 4. Must have effective reading and comprehension skills. 5. Must have strong communication skills, written and verbal. 6. Must be excellent at transcribing medical information including the strong ability to spell accurately and correctly. Must have good medical terminology skills. 7. Must be skilled with computer systems used by both physician offices and hospitals to capture data accurately and consistently. 8. Ability to manage multiple tasks simultaneously and be able to compensate for staffing needs as appropriate including ability to be flexible because it is expected that the associate will work in other CAMC clinics when staffing necessitates. 9. Ability to function as a team member in respect to organization, communication, and task prioritization. 10. Typing skills/keyboarding required/ strong ability to listen and absorb what the physician is saying and ascertain the physician needs. 11. Knowledge of medical terminology required by testing or completion of formal course work. 12. Demonstrated familiarity with physician office computer systems such as EPIC or similar system, including use of electronic scheduling modules/Electronic Medical Records is required: testing of skills required as part of the interview process. 13. Demonstrates competency in clinical and technical skills, completes training as required, and correctly performs these skills on a consistent basis.

Knowledge, Skills & Abilities

Patient Group Knowledge (Only applies to positions with direct patient contact) The employee must possess/obtain (by the end of the orientation period) and demonstrate the knowledge and skills necessary to provide developmentally appropriate assessment, treatment or care as defined by the department’s identified patient ages. Specifically the employee must be able to demonstrate competency in: 1) ability to obtain and interpret information in terms of patient needs; 2) knowledge of growth and development; and 3) understanding of the range of treatment needed by the patients. Competency Statement Must demonstrate competency through an initial orientation and ongoing competency validation to independently perform tasks and additional duties as specified in the job description and the unit/department specific competency checklist. Common Duties and Responsibilities (Essential duties common to all positions) 1. Maintain and document all applicable required education. 2. Demonstrate positive customer service and co-worker relations. 3. Comply with the company's attendance policy. 4. Participate in the continuous, quality improvement activities of the department and institution. 5. Perform work in a cost effective manner. 6. Perform work in accordance with all departmental pay practices and scheduling policies, including but not limited to, overtime, various shift work, and on-call situations. 7. Perform work in alignment with the overall mission and strategic plan of the organization. 8. Follow organizational and departmental policies and procedures, as applicable. 9. Perform related duties as assigned.

Education 

• High School Diploma or GED (Required) 1. High School diploma or equivalent OR Currently a junior or senior level high school student AND enrolled in an accredited Medical Assistant Program
• Post High School Diploma or Certificate Program

Credentials 

• Basic Life Support (Required) Current CPR certification upon hire OR obtained within 90 days of hire.Current CPR certification upon hire OR obtained within 90 days of hire.

Work Schedule: Days

Status:  20 hrs per pay

Location: Staunton Ave Building

Location of Job: US:WV:Charleston

Talent Acquisition Specialist: Jamie L. Douglas jamie.douglas@vandaliahealth.org