Work where everymoment mattersEvery day more than Hartford HealthCare colleagues come to work with one thing in common Pride in what we do knowing every moment matters here We invite you to become part of Connecticutrsquos most comprehensive healthcare networkHartford Hospital is one of the largest and most respected teaching hospitals as well as a Level I trauma center Hartford Hospital is on the cutting edge of technology medical care and is home to the Center for Education Simulation and Innovation CESI one of the most advanced medical simulation training centers in the world Housing the Northeastrsquos largest robotic surgery center committed to becoming the best in the country for patient safety and is pursuing that goal by taking innovative action and creating a culture of safety at every level within the organizationJob SummaryUnder the supervision of aClinical Supervisor provider andor practice manager performs a variety of medical assisting and administrative support functions in a medical office setting These activities contribute to meeting the health care safety and comfort needs of patients and contribute to the effective and efficient business and revenue cycle operations of the office organization All responsibilities are performed in accordance with established regulatory state and company standards and department policies and proceduresKey Areas of ResponsibilityPerforms efficient accurate and timely administrative support functions greets check in patients verifies insurance Triage incoming phone calls Schedule appointments and informs patients of preparation requirements prior to visit Schedules follow up appointments and associated testing or procedures Obtains pre certifications for tests procedures treatments medications and hospitalizations as neededbull Collects compiles and maintains patient demographic financial account and medical record information utilizing electronic health record EHR systems Scans and uploads documents and test results into HER EPIC Assists in documenting and coding physician charges medical procedures and diagnosisbull Provides safe and appropriate basic patient care delegated by a registered nurse andor provider Prepares patient exam rooms and rooms patients Performs routine diagnostic tests eg vital signs EKGrsquos blood glucose monitoring etc provides instructions to patients on how to properly collect sterile specimens and collects and prepares specimens and paperwork for outside reference lab Verifies patient information eg medications changes in medical history family information etc and updates EHR and notifies nursing staff or providers with information that will be utilized in their patient assessmentbull May perform basic therapeutic measures under direction of nursing staff or provider assist in reinforcing patient education report lab results to patients and follow through with any physician instructions to patients for follow up or change in medication or call prescriptions into appropriate pharmacy as ordered by providersbull Maintain inventory of medical supplies and equipment andor clean and sterilize equipment in patient exam roomsbull Contributes to improvement by participating in meetings training in service education and performance improvement activities as directed Ensures cost effective utilization of resources within own controlbull Duties listed above are representative of the scope and complexity typically included in a combined medical assisting and medical administrative support role in a medical office setting Duties may vary from department to department May be required to perform other comparable duties as requested by managerWork where everymoment mattersEvery day more than Hartford HealthCare colleagues come to work with one thing in common Pride in what we do knowing every moment matters here We invite you to become part of Connecticutrsquos most comprehensive healthcare networkHartford Hospital is one of the largest and most respected teaching hospitals as well as a Level I trauma center Hartford Hospital is on the cutting edge of technology medical care and is home to the Center for Education Simulation and Innovation CESI one of the most advanced medical simulation training centers in the world Housing the Northeastrsquos largest robotic surgery center committed to becoming the best in the country for patient safety and is pursuing that goal by taking innovative action and creating a culture of safety at every level within the organizationJob SummaryUnder the supervision of aClinical Supervisor provider andor practice manager performs a variety of medical assisting and administrative support functions in a medical office setting These activities contribute to meeting the health care safety and comfort needs of patients and contribute to the effective and efficient business and revenue cycle operations of the office organization All responsibilities are performed in accordance with established regulatory state and company standards and department policies and proceduresKey Areas of ResponsibilityPerforms efficient accurate and timely administrative support functions greets check in patients verifies insurance Triage incoming phone calls Schedule appointments and informs patients of preparation requirements prior to visit Schedules follow up appointments and associated testing or procedures Obtains pre certifications for tests procedures treatments medications and hospitalizations as neededbull Collects compiles and maintains patient demographic financial account and medical record information utilizing electronic health record EHR systems Scans and uploads documents and test results into HER EPIC Assists in documenting and coding physician charges medical procedures and diagnosisbull Provides safe and appropriate basic patient care delegated by a registered nurse andor provider Prepares patient exam rooms and rooms patients Performs routine diagnostic tests eg vital signs EKGrsquos blood glucose monitoring etc provides instructions to patients on how to properly collect sterile specimens and collects and prepares specimens and paperwork for outside reference lab Verifies patient information eg medications changes in medical history family information etc and updates EHR and notifies nursing staff or providers with information that will be utilized in their patient assessmentbull May perform basic therapeutic measures under direction of nursing staff or provider assist in reinforcing patient education report lab results to patients and follow through with any physician instructions to patients for follow up or change in medication or call prescriptions into appropriate pharmacy as ordered by providersbull Maintain inventory of medical supplies and equipment andor clean and sterilize equipment in patient exam roomsbull Contributes to improvement by participating in meetings training in service education and performance improvement activities as directed Ensures cost effective utilization of resources within own controlbull Duties listed above are representative of the scope and complexity typically included in a combined medical assisting and medical administrative support role in a medical office setting Duties may vary from department to department May be required to perform other comparable duties as requested by managerEducationHigh School graduate or equivalent Graduate from an accredited medical assistant program required or Medical Certification requiredExperience yearsrsquo experience in medical office is requiredLicensure Certification Registrationbull Certified Medical Assistant CMA granted by American Association of Medical Assistants AAMA ndashor Registered Medical Assistant RMA granted by American Registry of Medical Assistantsbull CPR certified or validation within months of hireKnowledge Skills and Ability Requirementsbull Excellent written and verbal communication and interpersonal skills are required ability to communicate in other languages is highly desirablebull Knowledge of medical terminology and insurance requirementsbull Knowledge of medical coding ICD and CPT is preferredbull Strong computer skills including solid working knowledge of Microsoft Office softwarebull Experience working with an electronic health record EHR is preferredbull Ability to adapt quickly in a fast paced environment juggling multiple competing tasks and demandsbull Proven ability to work effectively in a team environmentStrong organization skills and attention to detailWe take great care of careersWith locations around the state Hartford HealthCare offers exciting opportunities for career development and growth Here you are part of an organization on the cutting edge ndash helping to bring new technologies breakthrough treatments and community education to countless men women and children We know that a thriving organization starts with thriving employees we provide a competitive benefits program designed to ensure worklife balance Every moment matters And this isyour momentAs an Equal Opportunity EmployerAffirmative Action employer the organization will not discriminate in its employment practices due to an applicantrsquos race color religion sex sexual orientation gender identity national origin and veteran or disability statusEducationHigh School graduate or equivalent Graduate from an accredited medical assistant program required or Medical Certification requiredExperience yearsrsquo experience in medical office is requiredLicensure Certification Registrationbull Certified Medical Assistant CMA granted by American Association of Medical Assistants AAMA ndashor Registered Medical Assistant RMA granted by American Registry of Medical Assistantsbull CPR certified or validation within months of hireKnowledge Skills and Ability Requirementsbull Excellent written and verbal communication and interpersonal skills are required ability to communicate in other languages is highly desirablebull Knowledge of medical terminology and insurance requirementsbull Knowledge of medical coding ICD and CPT is preferredbull Strong computer skills including solid working knowledge of Microsoft Office softwarebull Experience working with an electronic health record EHR is preferredbull Ability to adapt quickly in a fast paced environment juggling multiple competing tasks and demandsbull Proven ability to work effectively in a team environmentStrong organization skills and attention to detailWe take great care of careersWith locations around the state Hartford HealthCare offers exciting opportunities for career development and growth Here you are part of an organization on the cutting edge ndash helping to bring new technologies breakthrough treatments and community education to countless men women and children We know that a thriving organization starts with thriving employees we provide a competitive benefits program designed to ensure worklife balance Every moment matters And this isyour momentAs an Equal Opportunity EmployerAffirmative Action employer the organization will not discriminate in its employment practices due to an applicantrsquos race color religion sex sexual orientation gender identity national origin and veteran or disability status