Site: The General Hospital Corporation

 

At Mass General Brigham, we know it takes a surprising range of talented professionals to advance our mission—from doctors, nurses, business people and tech experts, to dedicated researchers and systems analysts. As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community.  We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve.

At Mass General Brigham, we believe a diverse set of backgrounds and lived experiences makes us stronger by challenging our assumptions with new perspectives that can drive revolutionary discoveries in medical innovations in research and patient care. Therefore, we invite and welcome applicants from traditionally underrepresented groups in healthcare — people of color, people with disabilities, LGBTQ community, and/or gender expansive, first and second-generation immigrants, veterans, and people from different socioeconomic backgrounds – to apply.

 

 

Job Summary

The Medical Assistant II provides clinical support and assists general, trauma, and plastic surgeons in the Churchill Surgery Clinic in Boston, MA. Working under general supervision of the Nurse Coordinator, the Medical Assistant II performs direct patient duties, maintenance of the clinical environment of care, effectively interacts with other staff and departments and assists new medical assistant staff and externs. The Medical Assistant II is expected to provide outstanding patient service and assistance and to meet all MGH standards of service.

 

Qualifications

Direct patient flow in outpatient practice facility, managing flow of charts between reception area and clinical examination area and escorting patients from waiting area to clinical examination area and pre-check out.Place patients in exam rooms; take vital signs as indicated by surgeon.Turnover exam rooms in preparation for next patient ensuring a clean, safe and well-prepared environment.Prepare and transport all patient specimens to appropriate clinical departments and/or courier/drop-offs.Bag soiled linen and red bag waste for pick up.Order all medical and surgical disposable supplies, sutures and solutions as well as all pharmaceutical and dermaceutical supplies.Attend meetings as required to meet organizational requirements and as determined by manager.Inventory examination rooms (and confirm central inventory) ensuring adequate supplies on hand.Stock examination rooms with medical supplies, replenishing as necessary to maintain specified par levels.Provide orientation and guidance to Medical Assistants; provide information and assistance with completing job tasks to all Medical Assistant colleagues.Complete daily MA assignment to meet the needs of the provider’s schedules.Be the resource for MA I staff related to clinical questions, implementation of new processes and procedures, etc.Perform and/or assist providers in office procedures, working effectively with the provider and patient, to include:Set up examination rooms for minor surgical procedures (excisions, I & D, biopsies, etc).Prepare required equipment for procedures.Prepare patients for procedures and assist in procedure as required.Clean procedure rooms and processing and suction units.

Education, Licenses and Credentials

High school diploma or equivalent required; Associates degree preferredMinimum two years of medical assistant experience in outpatient medical office, surgery preferred.Completion of medical assisting training programCurrent BLS certificationBasic computer skills

Knowledge, Skills and Abilities

Demonstrated skills in medical assisting to include:Sterile field understanding and maintenancePatient vitalsHandling of surgical instruments/ understanding of the sterilization processAssisting with clinical and surgical procedures in an office settingPerforming procedures within the scope of position, such as suture removalEfficient ordering and maintenance of suppliesProper handling, use and storage of clinical equipment and suppliesTechnical skill in videography and assisting with imagingAdherence to regulatory and safety standards including OSHA, Joint Commission, infection control and HIPAACertified to order compression stockings and maintains related knowledge and skillMaintain ABR credentialAbility to interpret and follow directionsStrong written and verbal communication skills; able to communicate medical information and instructions to patients; able to properly document the patient recordOrganizational skillsBasic Life Support/ CPR training

 

Additional Job Details (if applicable)

Outpatient ambulatory surgery practice with exposure to cleaning chemicals, sharp instruments and bodily fluids; physical requirements occur on a daily basis of standing, walking, carrying, bending; may assist patients with ambulation and within the exam room

The above is intended to describe the general contents and requirements of work being performed by people assigned to this classification.  It is not intended to be construed as an exhaustive statement of all duties, responsibilities or skills of personnel so classified.

 

Remote Type

Onsite

 

Work Location

15 Parkman Street

 

Scheduled Weekly Hours

40

 

Employee Type

Regular

 

Work Shift

Day (United States of America)

 

EEO Statement:

The General Hospital Corporation is an Affirmative Action Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

 

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.