The novice medical assistant (MA) is an entry-level MA. The novice MA begins to gain experience under direct or close supervision and depends on their preceptor to guide actions. Responsible to provide general direct and indirect patient care duties, in the clinic setting, under the direct supervision of a provider. The medical assistant will not triage patients, will not provide care prior to provider evaluation, will not provide care they are not competent in doing, will not advise patient without direct provider instruction, and will not identify as a “nurse”. All staff is considered first to be an employee of St. Peter’s Medical Group first. Because of this, there is an expectation that they may float to other SPHMG areas when not needed in assigned area.

Responsibilities include but are not limited to:

Intake of patient, verification and recording of pertinent clinical data and health data, clinical quality measures, update medical record, administer appropriate screening tools, while providing excellent patient care.  Document appropriate correspondence, assessments and care in patient’s EMR. Use interventions and strategies that are appropriate to the population by taking into account culture, language, age, gender and other factors. Demonstrates knowledge of the medical assistant scope of practice, incorporating elements of holistic patient centered team based care.  Monitor practice schedule for changes or updates.  Collaborate with care team and assist with walk-in and scheduled clinic visits. Guide patients through the health care system and help patients arrive at scheduled appointments on time and prepared.

EDUCATION: High school graduate, HiSET or GED equivalent preferred. Requires successful completion of a CMA program within 6 months of hire. 

LICENSE/CERTIFICATION/REGISTRY: Must enroll in the SPH CMA training program and must obtain certification within 6 months of hire. Current and valid BLS certification required.  

KNOWLEDGE/EXPERIENCE: 1 year of healthcare experience preferred.

Aptitudes: Demonstrated ability to achieve cognitive, organization and emotional maturity to deal effectively with multiple tasks, stresses, deadlines, difficult situations and/or customers. Demonstrated interpersonal/communication skills necessary for effective, non-judgmental, and empathetic patient care and customer relations. Demonstrated ability to accept feedback and adapt to a changing environment, which requires flexibility in scheduling and department assignments.