Why Work for Gandara:

Explore the career pathways in Behavioral Health, Substance Use and Recovery, Community Based Clinical services, Adolescent and Family services, Adult Residential, Maintenance and Administration! Whether that is in an entry level or leadership role, Gandara will provide the tools and resources to better enhance your career growth. The opportunities are presented with the ability to transition your skills and experience in meeting the organizations mission. There is grand landscape of opportunities that supports the community we serve, so Join the Gándara team today!

Benefits:

Retirement Plan 403(b) Health, Dental, Vision, Pet and Life Insurance Paid vacations Paid holidays 8 discretionary days Mileage Reimbursement

Additional Benefits:

Career Growth Opportunities Culturally Diverse population Student Loan Forgiveness Eligibility Clinical Licensing Support

Job Title: Medical Assistant

Work Location: Springfield, MA

 

*Bilingual Candidates Encouraged to Apply 

*EOE M/F/D/V

*Union/Non-Union

 

Job Summary:

We’re looking for a Medical Assistant to provide paramedical, clerical, and administrative support to Prescribers. The role includes providing language translation and other duties associated with medical support. Normal office environment, however, the job requires frequent standing, walking, and sitting; occasional lifting/ carrying up to 25lbs. unassisted; ability to communicate with all levels of internal staff and outside vendors; etc.; exposure to data/ exposure to data/ information which must remain confidential; flexibility in work hours and project assignments.

Duties and Responsibilities:

Running daily prior authorizations with pharmacy, by fax, and phone in a timely manner. Provide customer service to clients, including scheduling/ rescheduling/ cancelling appointments, responding to inquiries, translations and liaising between staff members, and addressing issues as they arise. Rendering [billing] services daily and filing documents in charts daily. Providing prescribers charts that coincide with appointments. Escorting clients to and from waiting area. Collecting and providing lab results documentation to prescribers. Supervise client urine specimen collection [ensuring the integrity of the chain of custody], as assigned. Communicate any facility, medical team, or other operational issues to the Floor Supervisor, Practice Manager, or other member of the Outpatient Services Division management team in a timely manner. Review prescriber and all voicemails, as assigned, and facilitate response within 2 business days. Substitute temporarily for medical records, reception, front desk, intake, or other support portions, as assigned.

 

The Gándara Mental Health Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training