Business System Analysis & Management * Identify and analyze business challenges, working with users and developers to design solutions. * Define project scope, document processes, and align platform development with business goals. * Conduct prototype testing, update user manuals, and provide training for stakeholders. * Continuously enhance marketplace systems based on business needs, seller feedback, and industry trends. Integration System Management * Research, design, and develop new integration functions and technologies with system analysts and developers. * Lead the integration team to guide sellers through onboarding and API integration. * Provide daily support for sellers, resolving technical and operational integration issues. * Ensure marketplace systems meet platform standards and best practices. Content Management * Oversee the content team, ensuring high-quality and accurate product listings. * Develop best practices for content optimization, including SEO-driven product descriptions. * Work with sellers to enhance content quality and improve product visibility. * Bachelor’s degree in Business, Computer Science, Information Systems, or a related field (Master’s preferred). * Experience in 3rd party service platforms such as: Salesforce, Rithum (Channel Advisor), CommerceHub, etc * 5–7 years of experience in eCommerce or software industry product management. * Strong knowledge of marketplace business models, platform standards, and system integration. * Experience in strategic planning, project management, and team leadership. * Ability to write functional/system requirements documents and communicate effectively with technical and non-technical audiences. * Strong project and time management skills, with the ability to handle multiple priorities. * Experience in coaching, training, and staff development. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled