Job Description

As an In House Marketing Pre-Arrival you would be responsible for driving company success through performing the following tasks to the highest standards:

Make confirmation calls and welcome calls to all future arrivals Answer calls from guests who have booked reservations and respond to questions concerning their upcoming vacation Provide Sales Agents with qualified prospects for timeshare presentations as well as event participation. Provides general concierge services for all members, owners, and guests by offering area information and booking activities prior to guest arrival. Provides information & Incentives for guests to attend a sales presentation. Ensures guests meets minimum eligibility for gifts as provided or promotes a courtesy tour. Collects tour deposits and completes required paperwork accurately and completely for each tour with reservations.

Why Team Members enjoy working with us:

Benefits package available on DAY 1 (medical, dental, vision and more) Paid Time Off and sick days distributed on DAY 1 Our Go Hilton Team Member Travel Program offers highly discounted rates at Hilton hotels for Team Members and their family 401(k) with HGV matching enrollment on DAY 1 Employee Stock Purchase Program available at discounted rates Tuition Reimbursement Internal Growth opportunities and employee recognition programs Perks at Work discount programs on numerous items and websites Industry-leading training continuous support And so much more!