Miami, Florida, USA
9 days ago
Market Operations Associate

Company Description

The role of the Media Associate is to be the day-to-day steward on of a client’s media and communications needs.  The Associate is required to develop strong knowledge of the client’s business and apply their understanding of media and consumer media consumption habits in order to help deliver the client’s objectives.  The Associate will work closely with the Media Supervisor in the development and communication of all media and communication recommendations.

Job DescriptionLearn and complete required agency training courses offered by managers, vendors and online modules related to media, research, media billing and personal skills development.Master the full-range of media systems required for the role, including planning and billing.Evidence strong understanding of media planning and buying fundamentals, including terminology and mathematical formulas, required to planning and buying of offline and digital media.Maintain and manage assigned projects and manage internal team communication on timely/consistent basisDemonstrate proficiency with a client’s media planning and billing processes and maintain positive relationships with vendors and co-workers who support the media billing function (e.g. internal accounting and vendor sales departments)Maximize the use of agency resources to tools to gather and analyze research to support recommendationsDemonstrate initiative by identifying ways to improve the work productServe as a primary point of contact for client’s (Associate Brand Manager level) day-to-day requestsWork in partnership with our local operations, as needed, to deliver against client needsSupport local teams by helping to answer their questions and by sharing best practices and cases studies from other marketsEnsure that client relationships continue to be strengthened by the quality of deliverables and client satisfaction with the work.Learn the agency’s scope-of-work required by the client and understand how the Media Associate role contributes to the expected deliverables.Understand the metrics in annual agency evaluations and the action plans in place to improve performanceMaintain an in-depth knowledge of a client’s business, both from a current situation and historical perspectiveActively listen to clients and help identify opportunitiesDeliver consistent high-quality workBe recognized as a source of information for clients particularly related to the daily stewardship of their media budgets.Develop a strong understanding of media research resources, including its capabilities and limitationsConsistently able to articulate company and group mission as well as group goals and individual goals.Embody the agency’s values in work and collaborative effortsEnsure participation in every step of the performance assessment process

QualificationsBachelor’s degree from a four-year college or universityExcel proficientStrong organizational skillsDetail-orientedExcellent written and verbal communication skillsAbility to actively participate and eventually lead telephone and skype-based meetingsBilingual, English and SpanishAbility to prioritize and organize projects for self to meet internal and external deadlinesDigitally savvy; an active internet and mobile userDemonstrate initiative and desire for learning, with ongoing interest in understanding emerging trends in media, marketing and communicationsCollaborative approach and willingness to contribute to teamworkDemonstrate leadership skills and growth potential for future supervisory rolesOne year of media/communications planning experience (Beneficial but not mandatory)

Additional Information

The benefits offerings listed are available to eligible U.S. Based employees, are reviewed on an annual basis, and are governed by the terms of the applicable plan documents.

Publicis Groupe is an Equal Opportunity Employer. Our employment decisions are made without regard to actual or perceived race, color, ethnicity, religion, creed, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, childbirth and related medical conditions, national origin, ancestry, citizenship status, age, disability, medical condition as defined by applicable state law, genetic information, marital status, military service and veteran status, or any other characteristic protected by applicable federal, state or local laws and ordinances.

 

All your information will be kept confidential according to EEO guidelines.

Featured benefits:

Medical insuranceVision insuranceDental insurance401(k)Tuition assistance
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