At Extra Space Storage, what matters to you, matters to us! Join a company that cares about you.  

It is an exciting time to be at Extra Space. We have been featured on multiple "Best Places to Work" awards, including Forbes and Glassdoor. We’re an S&P 500 company that hasn’t stopped growing since our founding in 1977. Today we are leading the self-storage industry in more ways than one, but in order to maintain this lead, we need exceptionally motivated, capable, and driven people like you. Self-storage is our product, helping people is our passion. Come grow with the largest self-storage company in the world and find out why so many of our employees recommend us as a great place to work. 

The Map Operations Coordinator works as part of a team to help improve the customer experience when remotely renting an Extra Space storage unit through creating and maintaining digital maps of our properties. These maps are currently used to help customers find their units on property and will soon extend to assisting in online rentals. This individual will also aid in updating the layouts of our facilities.

Temporary Role Terms

This is a temporary position, 4 to 5 months in length.

Primary Responsibilities

Ingest map feedback from stores and clarify requests to ensure edits are made properly

Manage incoming workload to ensure the highest priority maps are edited first and management has visibility into progress and team bandwidth

Confirm with District Manager and Store Manager new building layouts and unit sizes and attributes

Serve as a go-between with our map partner and our stores

Work with various depts. within Extra Space to coordinate the creation of new maps in-advance of new storage facilities opening to the public to ensure maps are available from day one

Present to team supervisor on the progress of map edits and creation

Job Specifications

Revise existing Adobe Illustrator documents

Analyze, create and transform data in Excel

Collaborate remotely with internal resources spread throughout the country

Adhere to precise visual brand design guidelines

Revise and deploy updated storage facility map layouts several times daily

Education and Experience

Experience with Adobe Illustrator or Photoshop

Familiarity with building, interpreting and editing spreadsheets

Background in graphic design, web design, or illustration desired but not required

Experience in a customer-service oriented role desired

Strong communication skills

Bachelor’s degree or equivalent work experience preferred

Working Conditions/Physical Demands

Performs sedentary work in an office environment with limited lifting (less than 10 pounds) or walking required. Close visual acuity required to perform work at computer terminal. No exposure to adverse environmental conditions. Requires repetitive typing motion, talking, hearing, grasping and feeling.

Disclaimer

The above information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

We pride ourselves on hiring top talent and provide the following benefits and more: 

Well defined career paths 

Great work/life balance and hybrid work schedule 

Medical, dental, and vision benefits 

Health Savings Account (HSA) or Flexible Spending (FSA) 

Company paid Life, AD&D, and Short- & Long-Term Disability 

401K with company match after 90 days of service 

Holiday pay and paid time off 

Extensive wellness program and various employee discount programs 

Personal health advocate 

On-site fitness center 

Free soda, coffee, and snacks all day every day and much, much more!