Warby Parker is on the lookout for an enthusiastic Manufacturing Specialist to join our corporate team in Soho, NYC. The ideal person will work with the Manufacturing Manager, plus internal and third-party labs to ensure customer orders are produced with the best quality, cost, and delivery time, using data to drive decision-making. You will also work daily to address aging customer orders, oversee requests from our manufacturing labs, and assist with production planning and inventory management. We strive to create extraordinary eyewear shopping and ownership experiences. As a member of our Manufacturing team, you'll be essential in the delivery of world-class service to each and every customer who shops with us.

What you'll do:

Work with internal and third-party labs to ensure exceptional production performance Resolve manufacturing lab and retail store requests Oversee inbound purchase orders Oversee inventory levels  Work cross-functionally with the Order Management, Supply Chain, Inventory, and Planning teams to ensure smooth order processing Manage and resolve aging orders for our customers, driving lead time target adherence Assist with new product launches  Provide solutions for unexpected exceptions, both internally and externally Identify, develop, and lead continuous improvement initiatives as the business grows 

Who you are:

A hard-working team player and excellent communicator with a great attitude Able to work both independently and collaboratively with internal and external partners; a self-starter Can build reports and use data to drive decision-making  Able to work proactively, think creatively, and facilitate testing of new ideas Comfortable working on ambiguous and open-ended problems Experience with Microsoft Office and Google Workspace products Not on the Office of Inspector General’s List of Excluded Individuals/Entities (LEIE)

Extra credit: 

Experience with assemble-to-order production Experience with continuous improvement tools (DMAIC, Lean, etc.)

Some benefits of working at Warby Parker for full-time employees:

Health, vision, and dental insurance Life and AD&D Insurance Flexible vacation policy Paid Holidays Retirement savings plan with a company match Parental leave (non-birthing parents included) Short-term disability Employee Assistance Program (EAP) Bereavement Support Education Reimbursement Free eyewear And more (just ask!)

Warby Parker, in good faith, believes that the posted salary range is accurate for this role in New York at the time of posting. Warby Parker may pay more or less than the posted range based on factors such as relevant experience and skills, qualifications and location, among others. This range may be modified in the future. 

New York Pay Range$58,625—$67,000 USD

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About Us:

Warby Parker was founded with a mission: to inspire and impact the world with vision, purpose, and style.

We're constantly asking ourselves how we can do more and make a greater impact, and that starts by reimagining everything that a company and industry can be. We want to demonstrate that a business can scale while doing good in the world, without charging a premium for it. And we’ve learned that it takes creativity, empathy, and innovation to achieve that goal.

Since the day we launched in 2010, we’ve pioneered ideas, designed products, and developed technologies that help people see. We offer everything you need for happier eyes at a price that leaves you with money in your pocket, from designer-quality glasses and contacts to eye exams and vision tests, and you can meet us online, at our stores, or even in your home. Wherever and whenever you need it, we’re there to make exceptional vision care simple and accessible. (Delightful, too.)

Ultimately, we believe in vision for all, which is why for every pair of glasses or sunglasses we sell, a pair of glasses is distributed to someone in need through our Buy a Pair, Give a Pair program.