Purpose

This position is responsible for directing the efficient and cost-effective operation of a distribution center or warehouse facility. The Operations Manager (OM) will manage inbound activities related to the receipt and storage of goods, inventory management, claims and oversee outbound activities related to order-filling, stock replenishment and shipping.  The OM is responsible for budgeting, customer service, facility and equipment operation. He/she will administer overall inventory management, productivity, accuracy, and loss prevention programs to ensure that company requirements are met. In addition, the OM will oversee maintenance processes, record keeping, safety protocol, security services and inventory control to ensure distribution center work teams, service providers, equipment and physical assets are safe and secure. 

Minimum Eligibility Requirements

Bachelor’s degree in Business Administration, Logistics, Supply Chain Management or a related field preferred (relevant experience can be substituted for the required education on the basis of one calendar year of experience for one academic year of education)Three to five years of experience in warehouse operations  Working knowledge of Occupational Safety and Health Administration (OSHA) safety rules strongly preferredProficiency with software applications and transportation systemsPrevious supervisory or management experienceStrong interpersonal, organizational and analytical skills Ability to multi-task, meet deadlines, and work in a fast-paced environmentDemonstrated ability to interact effectively with customers and staff at all organizational levelsSubject to National Security screening.

Essential Functions

Manage the daily operations of warehouseManage the efficient loading and unloading of trucks, work safety management and training, and federal/state/local regulatory complianceOversee record keeping, inspections, audits and safety trainingEnsure the timeliness and integrity of all inventory transactionsAbility to understand and help slot the DC based on company inventory and picking strategiesManage and maintain an effective cycle count program to achieve specified inventory accuracy rateCoordinate and conduct physical inventories in accordance with company policyWork closely with store personnel to investigate customer complaints involving order accuracy and/or carrier delivery issuesReview and evaluate the performance of all distribution center functions, address performance gaps and take corrective action as needed to ensure the managers of each functional area are delivering on operating goalsAssess business conditions, evaluate emerging business needs and take action to address near-term opportunities to improve service, reduce costs and/or generate incremental revenue to enhance operational results across the distribution systemMonitor activities performed to analyzed and redirect workflow to appropriate work centers to balance workloadsAssist with identifying necessary remodels or replacement of obsolete or unproductive assets based on operational need and economic justificationResponsible for personnel matters related to hiring, training/development, termination and grievance of employeesConduct performance appraisals and coach direct reports to enhance individual and team performanceProvide training and learning sessions to the warehouse team regarding safety,  processes, functions, and other warehouse related activities that will improve the team’s performance and increase their understanding of the aforementioned activitiesMonitor the effectiveness of development and skill building systems against productivity and employee turnover goals and take corrective action as neededLead daily team meetings to discuss operational performance, safety, training and warehouse related topics

Working Conditions (travel, hours, environment)

This position is salaried, knowing it may include hours which exceed eight hours in a day or forty hours in a week

Limited travel required which may include air and/or car travel

While performing the duties of this job, the employee is frequently exposed to a warehouse environment and moving vehicles.  The noise level in the work environment is typically noisy.

Physical/Sensory Requirements

Physical Work – Ability exert 30 – 60 pounds of force occasionally, and or 20-30 pounds of force frequently, and/or greater than negligible up to 20 pounds of force constantly to lift, carry push, pull, or otherwise move objects.  The employee is often required to use their hands and fingers, to handle or feel. The employee is frequently required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. 

Benefits & Rewards

Bonus opportunities at every level

Career advancement opportunities

Relocation opportunities across the country

401k with discretionary company match

Employee Stock Purchase Plan

Referral Bonus Program

Medical, Dental, Vision, Life and other Insurance Plans (subject to eligibility criteria)

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Equal Employment Opportunity

Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law.

This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment.  This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.