Overview This is a hybrid role (if located in Charlotte, NC or Raleigh, NC) with the expectation that time working will regularly take place inside and outside of a company office. Three days a week in office. Open to remote in several markets for highly qualified candidate. This position supports the preparation, coordination, and automation of Allowance Council and committee materials as part of the company’s ACL governance and reporting processes. The role plays a key part in driving consistency, transparency, and efficiency in how ACL insights and decisions are reported to senior leadership and governance bodies. The Manager, ACL Reporting & Governance, will assist in producing high-quality reporting packages, maintain documentation of governance decisions, and help automate workflows using Workiva and other platforms. This role partners across Finance, Risk, and Model Development teams to ensure accurate, well-governed reporting aligned with regulatory expectations and internal controls. Responsibilities Governance & Committee Support: Assist in compiling and formatting materials for the Allowance Council and related committee meetings, including slides, agendas, exhibits, and meeting minutes. Track key decisions, approvals, and action items from governance forums and maintain centralized documentation for audit readiness. Ensure consistent messaging and alignment with ACL policies and internal governance standards. Workiva Automation & Reporting Processes: Support the build and maintenance of reporting templates and processes within Workiva to drive automation, reduce manual effort, and ensure accuracy. Partner with Technology, Data, and Reporting teams to integrate data sources and automate content updates across recurring reporting deliverables. Contribute to process documentation and version control practices to support auditability and operational efficiency. Reporting Accuracy & Quality Control: Perform reconciliations and validation checks to ensure completeness and accuracy of ACL data in governance reports. Assist with the application of data quality controls and consistency reviews across executive summaries, dashboards, and committee materials. Cross-Functional Coordination: Collaborate with internal partners in Finance, Risk, Accounting, and Model Development to incorporate performance insights, economic scenarios, and reserve movements into reporting packages. Help translate complex analytics and technical content into clear, business-ready reporting for governance stakeholders. Qualifications Bachelor's Degree and 8 years of experience in Risk Management or Analytics in the Financial Services industry, and management role OR High School Diploma or GED and 12 years of experience in Risk Management or Analytics in the Financial Services industry, and management role Preferred Education: Post graduate degree Preferred Area of Study: Quantitative discipline License or Certification Type: Certified Public Accountant, Certified Internal Auditor, Certified Information Systems Auditor, or Cyber Security Forensic Analyst certifications Preferred Skills: Familiarity with ACL, CECL, or similar reserve frameworks. Direct experience with Workiva for reporting automation. Strong attention to detail in reviewing and preparing committee materials. Proficiency with data visualization tools (e.g., Tableau, Power BI). Strong organizational and documentation skills. Experience with SQL, Python, or other analytical tools is a plus. Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.