**DESCRIPTION** **Position Overview:** The KitchenAid Retail Team Lead will play a pivotal role in enhancing and supporting the KitchenAid Small Appliance Business. This position involves direct engagement with Trade Partners to create an exceptional consumer experience in stores through the implementation of world-class merchandising services, product demonstrations, and the collection of market insights and feedback to identify new business opportunities. Key responsibilities include establishing and growing a dynamic team focused on collaborating with Trade Partners to deliver an outstanding consumer experience. The role also involves selling KitchenAid products, negotiating with Trade Partners, and managing orders to ensure product availability and visibility in stores. This position reports to the KitchenAid Small Appliances National Account Manager and the Acosta Manager. Based in Mississauga, ON, and responsible for the GTA and Peel Region territory, the Team Lead will supervise a team of Retail Representatives. The ideal candidate will have 2-4 years of experience in sales, retail, marketing, and account management within the consumer goods sector, preferably in the kitchen small appliances industry. **RESPONSIBILITIES** **Territory & Field Responsibilities:** + Execute coverage plan within assigned territory + Complete merchandising tasks + Collect market insights + Engage with trade partners including: RSAs (Retail Sales Associates), management, decision makers and key stakeholders + Conduct live product demonstrations and support trade shows + Manage promotions and orders + Identify new business opportunities + Support trade partner program management + Pitch new SKUs and bundles **Team Lead Responsibilities:** + Hire, onboard, and train new team members + Create and maintain standard operating procedures + Manage team performance, including infield training/coaching + Create and optimize the coverage route for retail team + Work with Whirlpool Canada Account Manager(s) to: + Manage and communicate monthly call priorities to reps + Setup call reports, monitor, and audit results + Provide field insights to KitchenAid stakeholders + Coordinate team travel (when required) + Attend in-office meetings (at Whirlpool Canada Head Office in Mississauga, ON) on a weekly basis + Regular travel within Canada to provide coaching/support to Retail Representative Team members **QUALIFICATIONS** **Qualifications:** + University degree, in related field + 2-4 years in Sales, preferablyConsumer Goods (Marketing & Account Management is a plus) + Minimum of 1 year of Team management + Experience with Google Suite and Excel + Proven ability to work autonomously and be accountable for outcomes + Strong problem-solving skills with a bias for action + Excellent collaboration and communication skills + Well-organized with attention to detail + Ability to multitask effectively + Flexibility to work evening and weekends as required to support events + You must possess a valid drivers license and have access to a vehicle for regular travel within assigned territory (mileage will be reimbursed) **ABOUT US** Acosta and Mosaic are the sales and marketing powerhouses behind the most recognized and proven brands with top retailers in the United States and Canada. We offer flexible services that maximize efficiency. Acosta has the talent and technology to build data-, reach- and relationship-driven strategies to execute those strategies, and the tools to monitor, track and optimize metrics-based results for customers and retailers. Acosta and its subsidiaries, in good faith, believes that this posted range of compensation is the accurate range for this role at the time of this posting. Acosta may ultimately pay more or less than the posted range depending on candidate qualifications and locations. This range may be modified in the future. Acosta and its subsidiaries is an Equal Opportunity Employer We are committed to providing accommodations for persons with disabilities. If you require accommodation, we will work with you to meet your needs, to the extent required by law. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Mosaic reserves the right to modify all or part of any job descriptions at its discretion in order to meet and or exceed the needs of the business. _By submitting your application you agree with and accept the Acosta Privacy Statement and Terms of Conditions._ Acosta, and its subsidiaries, is an Equal Opportunity Employer **Job Category:** Retail **Position Type:** Full time **Business Unit:** Sales **Salary Range:** $61,500.00 - $76,900.00 **Company:** Mosaic Sales Solutions Canada Operating Co **Req ID:** 4618