About This Role

Additional Information 

Job Description Summary 

Job Description Summary 

CAE, one of the largest business aviation training companies, is looking for a Manager-Technical Services in our largest training center in Dallas, Texas. 

Job Description 

Job Description 

Leads the activities of a technical team. Ensures that all available manpower is used effectively and efficiently. Identifies, tracks and reports on recurring and potential system problems and confer with technical experts and colleagues to formulate plans to solve problems, to maintain systems at peak performance to support internal and external customers during testing, maintenance and repair. Monitors program execution deliverables and coordinate actions ensuring compliance/alignment with corporate policy, provincial legislation. 

Essential Job Functions 

Responsible for the installation, modification, maintenance, and regulatory compliance of all site flight training devices. 

Manages and ensures the training readiness of all simulators as required. 

Manages overall technical staff guidance, direction, and leadership to ensure that equipment reliability remains at peak performance in support of internal and external clients.  

Leads the technical operations by planning directing and organizing the technical activities and successfully meeting key operational metrics to ensure CAE’s goals and objectives are met. 

Manages resources and costs effectively to meet technical budget objectives. 

Responsible for improvement of processes to improve technical operations and quality of training devices by contributing to standardization efforts and by improving responsiveness and efficiency. 

Manages simulator discrepancies and ensures the discrepancies are accurately prioritized and corrected in a timely manner.  

Manages training restrictions on the simulators and ensures necessary resources are available to correct the discrepancies. 

Manages recruiting, hiring, and developing sufficient staff to achieve accountabilities and deliver professional technical services. 

Foster a positive environment that values open communication, trust, and personal accountability. 

Knowledge, Skills, and Abilities 

Must be able to work in a culturally diverse group. 

Demonstrated ability to be adaptable and flexible with capacity to accept change. 

Must possess excellent interpersonal and communication skills. 

Strong listening skills 

Direct management experience in setting and evaluating performance measures for employees to drive business results. 

Demonstrate about integrity and discretion in handling sensitive/confidential information 

Demonstrate integrity and discretion in handling sensitive/confidential information 

Ability to demonstrate leadership skills that will impact team performance 

Ability to make decisions and recommendations governed by general policy 

Ability to work well alone and in a team environment 

Exercises independent judgment and initiative in planning, scheduling and organization of work assignments. 

Proficient in Microsoft Office Application 

Education & Experience Requirements 

Degree in technical field or equivalent experience preferred 

8-10 years direct simulator experience 

Working conditions: 

Ability to remain in a stationary position 

Constantly operates a computer and other office products and machinery 

Occasionally ascends/descends a ladder to access simulators or sim bay area. 

CAE is an Equal Opportunity Employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor. 

CAE is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. 
If you need special assistance or an accommodation while seeking employment, please e-mail hrdallas@cae.com. We will make a determination on your request for reasonable accommodation on a case-by-case basis. 

E-Verify 

As a Federal Contractor, CAE is required to participate in the E-Verify Program to confirm eligibility to work in the United States. If you’d like more information about your EEO rights as an applicant under the law, please click here EEO is the Law poster. 

Position Type                       

CAE thanks all applicants for their interest. However, only those whose background and experience match the requirements of the role will be contacted.

CAE is an equal-opportunity employer committed to diversity, equity, and inclusion. As \"One CAE,\" we take affirmative action to ensure equal opportunity for all applicants regardless of race, nationality, colour, religion, sex, gender identity and expression, sexual orientation, disability, neurodiversity, Veteran status, age, or other legally protected characteristics.  

If you don't see yourself fully reflected in every job requirement listed in the job posting, we still encourage you to reach out and apply. At CAE, everyone is welcome to contribute to our success. If reasonable accommodation is needed to participate in the job application or interview process, please get in touch with us at rh-hr@cae.com.