About _VOIS

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value and enhancing quality and efficiency across 28 countries, and operating from 7 locations: Albania, Egypt, Hungary, India, Romania, Spain and the UK.

Over 29,000 highly skilled individuals are dedicated to being Vodafone Group’s partner of choice for talent, technology, and transformation. We deliver the best services across IT, Business Intelligence Services, Customer Operations, Business Operations, HR, Finance, Supply Chain, HR Operations, and many more.

Established in 2006, _VOIS has evolved into a global, multi-functional organisation, a Centre of Excellence for Intelligent Solutions focused on adding value and delivering business outcomes for Vodafone.

About _VOIS India

In 2009, _VOIS started operating in India and now has established global delivery centres in Pune, Bangalore and Ahmedabad. With more than 14,500 employees, _VOIS India supports global markets and group functions of Vodafone, and delivers best-in-class customer experience through multi-functional services in the areas of Information Technology, Networks, Business Intelligence and Analytics, Digital Business Solutions (Robotics & AI), Commercial Operations (Consumer & Business), Intelligent Operations, Finance Operations, Supply Chain Operations and HR Operations and more.

 

Job description

We are seeking a highly skilled and experienced Senior System Center Administrator to join our team in Pune. The ideal candidate will have a strong background in System Center Configuration Manager (SCCM) and System Center Operations Manager (SCOM), with a proven track record of managing and maintaining enterprise-level IT infrastructure.

Key Responsibilities:

SCCM Administration:

Manage and maintain SCCM infrastructure, including software distribution, patch management, and operating system deployment.

Perform SCCM configuration and deployment of software and patches.

Monitor and troubleshoot SCCM client health and performance issues.

Create and maintain SCCM reports and dashboards.

SCOM Administration:

Configure and maintain SCOM infrastructure, including monitoring rules, alerts, and dashboards.

Integrate SCOM with ITSM tools like ServiceNow for incident and change management.

Monitor and troubleshoot SCOM performance and health issues.

Develop and maintain SCOM reports and dashboards.

General System Administration:

Manage and maintain Windows Server environments, including Active Directory, DNS, DHCP, and Group Policy.

Perform routine system maintenance tasks such as backups, restorations, and health checks.

Implement and manage security policies and procedures to ensure compliance with industry standards.

Provide technical support and troubleshooting for complex IT issues.

Must have professional/technical qualification

Qualifications:

Bachelor's degree in Computer Science, Information Technology, or a related field.

8-10 years of experience in IT infrastructure management, with a focus on SCCM and SCOM.

Strong knowledge of Windows Server, Active Directory, DNS, DHCP, and Group Policy.

Proficiency in scripting languages such as PowerShell.

Experience with ITSM tools like ServiceNow.

Excellent problem-solving and troubleshooting skills.

Strong communication and interpersonal skills.

Ability to work independently and as part of a team.

Preferred Certifications:

Microsoft Certified: Windows Server Hybrid Administrator Associate

Microsoft Certified: Azure Administrator Associate

ITIL Foundation Certification

_VOIS Equal Opportunity Employer Commitment

_VOIS is proud to be an Equal Employment Opportunity Employer. We celebrate differences and we welcome and value diverse people and insights. We believe that being authentically human and inclusive powers our employees’ growth and enables them to create a positive impact on themselves and society. We do not discriminate based on age, colour, gender (including pregnancy, childbirth, or related medical conditions), gender identity, gender expression, national origin, race, religion, sexual orientation, status as an individual with a disability, or other applicable legally protected characteristics.

As a result of living and breathing our commitment, our employees have helped us get certified as a Great Place to Work in India for four years running. We have been also highlighted among the Top 5 Best Workplaces for Diversity, Equity, and Inclusion, Top 10 Best Workplaces for Women, Top 25 Best Workplaces in IT & IT-BPM and 14th Overall Best Workplaces in India by the Great Place to Work Institute in 2023. These achievements position us among a select group of trustworthy and high-performing companies which put their employees at the heart of everything they do.

By joining us, you are part of our commitment. We look forward to welcoming you into our family which represents a variety of cultures, backgrounds, perspectives, and skills!

Apply now, and we’ll be in touch!