Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role ofManager – Finance Systems Operations.

Working with Business Users / application owners / Finance change delivery / Finance IT for any business, infrastructure or application change to understand / assess upcoming changesCollaborate with the Application /Infrastructure Support Team during Change releaseCreate UAT test cases and deployment support for small changesAct as an SME for the processes, and deliverables of the project.Understanding of DevOps Model and Agile methodology..Engage with various stakeholders to understand the criticality and customer requirements and drive requests/ changes accordingly.Establish and maintain effective relationship with customers and identify areas of service improvements by implementing regular calls and feedback mechanismInfluence and escalate key customer issues in an effective way to ensure timely resolution by adhering to incident management frame work.Continuous reviews of the customer issues and ensure products and services are tailored on an ongoing basis to meet expectation.Adhere to Incident Management framework and ensure timely follow up and prompt updates to Business Management.

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role ofManager – Finance Systems Operations.

Working with Business Users / application owners / Finance change delivery / Finance IT for any business, infrastructure or application change to understand / assess upcoming changesCollaborate with the Application /Infrastructure Support Team during Change releaseCreate UAT test cases and deployment support for small changesAct as an SME for the processes, and deliverables of the project.Understanding of DevOps Model and Agile methodology..Engage with various stakeholders to understand the criticality and customer requirements and drive requests/ changes accordingly.Establish and maintain effective relationship with customers and identify areas of service improvements by implementing regular calls and feedback mechanismInfluence and escalate key customer issues in an effective way to ensure timely resolution by adhering to incident management frame work.Continuous reviews of the customer issues and ensure products and services are tailored on an ongoing basis to meet expectation.Adhere to Incident Management framework and ensure timely follow up and prompt updates to Business Management.CICA, MCA/MBA/BCA/ B. Com/B Tech: (9 years of post-qualification experience) in a leading accounting firms / financial services sector.Experience in participating in internal / external Systems auditsTechnical Skills Sets (Any of the below listed technical know-how is essential for the role)ETL tools - SAS, PythonVisualization tools - Qlik, Power BI, Tableau, SASGeneral Ledger Systems - Oracle, SAP, FusionRelational Database – Oracle, SQL, Big DataWorking knowledge on VB, PowerShell, Unix / Linux commandsExperience of leading production support of critical applications (or, supporting system/process operations?)Experience of large scale automation projects in a Banking / Finance environment (too restrictive? – in reference to the DI Recruitment Guidelines)

You’ll achieve more when you join HSBC.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by HSBC Electronic Data Processing (India) Private LTD

CICA, MCA/MBA/BCA/ B. Com/B Tech: (9 years of post-qualification experience) in a leading accounting firms / financial services sector.Experience in participating in internal / external Systems auditsTechnical Skills Sets (Any of the below listed technical know-how is essential for the role)ETL tools - SAS, PythonVisualization tools - Qlik, Power BI, Tableau, SASGeneral Ledger Systems - Oracle, SAP, FusionRelational Database – Oracle, SQL, Big DataWorking knowledge on VB, PowerShell, Unix / Linux commandsExperience of leading production support of critical applications (or, supporting system/process operations?)Experience of large scale automation projects in a Banking / Finance environment (too restrictive? – in reference to the DI Recruitment Guidelines)

You’ll achieve more when you join HSBC.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by HSBC Electronic Data Processing (India) Private LTD