Manager Client Solutions
Acosta Group
**DESCRIPTION**
The Client Solutions Manager is primarily responsible for establishing themselves as the "trusted expert", direct owner and serve as the main conduit between the company and our client. This individual will also be responsible for developing and supporting a positive relationship between the internal teams and the external client teams. The result will be driving sales of our clients' products at retail and growing their business relationship with the company.
**RESPONSIBILITIES**
+ Clarify client expectations for the leadership team and continually validate that we are meeting and exceeding outlined expectations.
+ Provide extensive, insightful analysis recommendations and product performance for assigned national and/or regional retail circuits.
+ Coordinate all new initiatives and client-specific reporting.
+ Integrate them into the business, attends all relevant meetings and works on further developing the relationship with external client teams.
+ Communicate confidently and concisely with executive-level contacts within the company, clients and assigned retail circuits while providing recommendations based on solid research and analysis.
+ Work collaboratively with the client account team to develop account plans and strategies.
+ Responsible for all client service issues.
+ Respond to and resolve issues in a timely manner, balancing customer satisfaction, quality and relevance.
+ Manage the communication of client expectations throughout entire account team.
+ Collaborate with internal account leadership team to provide actionable strategy recommendations in order to drive sales in the most efficient and cost effective manner.
**QUALIFICATIONS**
+ A Bachelor's (Degree in Business, Marketing or related field), and four or more years management experience in a merchandising/marketing environment or any similar combinations of education and experience.
+ Proven success in senior level client relationship development and management.
+ Outstanding organizational skills, attention to detail, project management experience, and prioritization of tasks.
+ Superior interpersonal skills to work closely with other team members and the client.
+ Professional attitude and strong leadership skills.
+ Strong verbal and written communication and presentation skills.
+ Excellent judgment, effective problem-resolution skills, and the ability to balance multiple demands.
+ Experience directly managing employees.
+ Must have an advanced / expert understanding and ability to use Microsoft Office products, primarily Word, Excel, PowerPoint and Outlook.
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**ABOUT US**
Acosta and Mosaic are the sales and marketing powerhouses behind the most recognized and proven brands with top retailers in the United States and Canada. We offer flexible services that maximize efficiency. Acosta has the talent and technology to build data-, reach- and relationship-driven strategies to execute those strategies, and the tools to monitor, track and optimize metrics-based results for customers and retailers.
Acosta and its subsidiaries, in good faith, believes that this posted range of compensation is the accurate range for this role at the time of this posting. Acosta may ultimately pay more or less than the posted range depending on candidate qualifications and locations. This range may be modified in the future.
Acosta and its subsidiaries is an Equal Opportunity Employer
We are committed to providing accommodations for persons with disabilities. If you require accommodation, we will work with you to meet your needs, to the extent required by law.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Mosaic reserves the right to modify all or part of any job descriptions at its discretion in order to meet and or exceed the needs of the business.
_By submitting your application you agree with and accept the Acosta Privacy Statement and Terms of Conditions._
**Acosta et Mosaic** sont les **forces motrices** en matière de **ventes et de marketing** derrière les marques les plus reconnues et éprouvées auprès des principaux détaillants aux États-Unis et au Canada. Nous proposons des services flexibles qui maximisent l’efficacité. Acosta possède le talent et la technologie nécessaires pour élaborer des stratégies axées sur les données, la portée et les relations, afin de mettre en œuvre ces stratégies, ainsi que les outils pour surveiller, suivre et optimiser les résultats basés sur les indicateurs pour les clients et les détaillants.
**Acosta et ses filiales** , de bonne foi, estiment que cette fourchette de rémunération affichée est la fourchette précise pour ce poste au moment de cette publication. Acosta pourrait finalement payer plus ou moins que la fourchette affichée en fonction des qualifications des candidats et des lieux. Cette fourchette peut être modifiée à l’avenir.
**Acosta et ses filiales** sont des employeurs offrant **l’égalité des chances** .
Nous nous engageons à fournir des **aménagements pour les personnes handicapées** . Si vous avez besoin d’un aménagement, nous travaillerons avec vous pour répondre à vos besoins, dans la mesure requise par la loi.
Les déclarations ci-dessus ont pour but de décrire la nature générale et le niveau de travail effectué par les personnes affectées à cette classification. Elles ne doivent pas être interprétées comme une liste exhaustive de toutes les responsabilités, tâches et compétences requises du personnel ainsi classé. Mosaic se réserve le droit de modifier tout ou partie des descriptions de poste à sa discrétion afin de répondre aux besoins de l’entreprise, voire de les dépasser.
En soumettant votre candidature, vous acceptez et acceptez la **Déclaration de confidentialité d’Acosta et les Conditions d’utilisation** .
Acosta, and its subsidiaries, is an Equal Opportunity Employer
**Job Category:** Retail
**Position Type:** Full time
**Business Unit:** Sales
**Salary Range:** $61,500.00 - $76,900.00
**Company:** Acosta Employee Holdco LLC
**Req ID:** 4232
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