Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000 people across 30 countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

Inviting applications for the role of Manager - Art Director

Genpact is in a unique place today. We design, transform, and run intelligent operations, with digital and analytics embedded at every step. And our deep expertise in running thousands of processes for Fortune 500 companies brings immense credibility in the depth of our understanding of our clients’ businesses. Combining the two creates a compelling proposition to take to market. This role will have the unique ability to land that proposition on a large scale – in a manner that touches all our existing as well as prospective clients with the expectation that we push the boundaries way beyond what’s being done (in pitches and proposals by other similar organizations). Our experience demonstrates that advanced business processes and operations can generate material impact. They help our clients control cost and capital intensity, strengthen market engagement, support organizational transformation, and manage risk and compliance. In doing so, they make our clients more competitive. It is this focus that has enabled us to transform the business process services space in only a few years.

But why should clients choose Genpact? Because we think with design. Solve problems with data. Dream in digital. Obsess over operations and sweat the small stuff.

And this is exactly what we want each piece of our client engagements to communicate. We are looking at a Senior Manager – Art Associate to join our team and push boundaries with creative strategy at its core; acquiring insights, synthesizing complex matter and intersecting it with multi-dimensional ideation storyboards, persuasive visual storytelling and crafting memorable experiences through design.

In addition to the Content, Research and Bid Management teams within Growth Operations, this exceptional individual will work very closely with Marketing, Sales, Service Lines Solutions teams.

Responsibilities

The Senior Manager will oversee and take responsibility for successful delivery of a range of projects that relate specifically to conceptualization, creative design and visual storytelling. These include:

· Own the creative ideation, visual direction and execution for a variety of use cases and mediums ranging from high-value executive summary documents to UI/UX for microsites

· Lead idea generation, prepare and distill creative briefs into high-impact visual concepts, designs and templates

· Build hi-fi/lo-fi storyboards, wireframes, briefs to communicate/pitch underlying design principles and creative ideas to stakeholders and internal team members

· Understand the scope of creative opportunities and needs by studying requests for proposal (RFPs); attending strategy meetings and working closely with the deal team and the Creative Lead to develop creative approaches and stories for our proposals.

· Apply different art forms such as typography, videography, graphic design, and photography in a way that translates the original idea into visual storytelling for early stage sales pitches and proposals submitted to our clients

· Conceptualize design ideas for all internal communication devices including eDMs, newsletters etc and for our GTM material for e.g. case studies, capability decks, leadership decks and research generated content.

· Devise detailed project plans with complete ownership of simultaneous projects with geographically dispersed stakeholders. Manage proposal management support requests in a timely manner – providing time estimates to the stakeholders.

· Developing creative ideas and solutions that will amplify our client’s experience across all communication touchpoints including client facing workshops, microsites, report-out documents etc.

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Qualifications we seek in you

Minimum Qualifications / Skills

· Bachelor’s Degree of Fine Arts, Media Arts, Interaction Design or equivalent education and experience.

· Relevant years of experience as a Visual Storyteller / Art Director in advertising / design studio or in-house creative agency

· Exceptional aesthetic sense, intuitive understanding of design principles and best practice of emerging trends in media and marketing

· Demonstrable experience in working with and synthesizing technical language frameworks into highly creative visuals

· Excellent written, verbal visual communication skills

· Ability to lead, influence and instruct ideation, creative strategy to deliver a process-driven and managed creative visual, and graphic design service for a fast-paced business environment.

· A passion for design and people

· Experience of working with graphic designers content team

· Highly skilled in Adobe tools such as Photoshop, Illustrator, InDesign, AfterEffect, Premier Pro, XD both for web technologies print production.

· Excellent knowledge of Microsoft tools (Word, PowerPoint),

Preferred Qualifications/ Skills

· Excellent organizational skills to manage multiple projects.

· Ability to synthesize complex matter into simple and effective output

· Ability to lead projects from creative concept to completion

· The ability to storyboard or translate ideas to designers and writers, influencing external and internal stakeholders.

· Ability to supervise and develop employees.

· Strong relationship building skills and customer-service orientation

· Creative and innovative thinking, ability to think out of box problem solving

· Results/ action-orientation

· Stay up to date with new technologies, industry and design trends and demonstrate a passion for learning

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.