Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000 people across 30 countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

We are inviting applications for the role of Manager, Information Service

College degree with relevant years of experience in business research, preferably with some library science coursework. Advanced knowledge of business information sources and online services. Strong attention to detail and ability to prioritize tasks. Independent work under time pressure and ability to determine appropriate resources. Comfortable in virtual team environment. Excellent communication skills and service orientation.

Responsibilities:

Provide assistance on research requests (company information, financial information, industry data, etc.) using electronic and print resources.

Provide end-user guidance and training on search techniques and strategies and assistance in selection and use of resources.

Monitor firm wide information needs, research priorities, and emerging trends in technology and information services to anticipate requirements for information products and services.

Maintain up-to-date knowledge of information sources.

Assist in the evaluation of external information sources.

Overall support in the areas of contract management, resource procurement, and subscription renewals

Qualifications we seek in you.

Minimum qualifications

College degree, with relevant years of experience preferably with some coursework in library science, or proven experience of business research in a financial or professional services environment.

Advanced knowledge of business information sources and online services e.g., Factiva, Bloomberg, Royalty Stat, Lexis Nexis

A high level of attention to detail

Ability to be flexible in prioritizing multiple tasks.

Ability to work independently under time pressure.

Ability to determine the appropriate resource to use based on time and cost requirements.

Ability to work comfortably in a virtual team environment.

Excellent communications skills, professionalism, and strong service orientation.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at www.genpact.com and on X, Facebook, LinkedIn, and YouTube.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.