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Manager – India, Global MarketsIntroduction to teamThe Expedia Group Global Markets Team is responsible for performance and growth of our brands in local markets, partnering with multiple teams across our dynamic organization. We are currently seeking a marketing driven professional to lead our key growth initiatives in India for our brands Expedia and Hotels.com.
Make an impact!In this role, you will have your finger on the pulse of the travel industry. You will leverage your deep analytical skills to formulate and execute marketing strategies and insights for Expedia.com and Hotels.com, working with various teams locally and internationally to close gaps and identify new opportunities.
In this role, you will:Generate customer (traveler), partner (supplier), market & competitor insights to drive the Indian agenda
Monitor the macro environment, including market trends and tracking local competitors
Build meaningful insights and recommendations that drive activations and strategies for the market
Analyze and model data, generate ready-to-deploy insights with relevant recommendations
Identify, evaluate and lead new partnerships and affiliates discussions with key stakeholders in the industry
Work closely with partner groups within Expedia Group to align planning and execution of marketing and partnerships initiatives.
Provide product analysis based on use cases for local travelers, feeding the global product organization with requirements for locally relevant improvements, tools and features
Measure and assess customer satisfaction, market and business performance, efficiency and effectiveness of programs with data collection methods and procedures (e.g. surveys, opinion polls or questionnaires) or identify relevant existing data
Develop and drive significant and sustained change and performance improvement from data-driven insights in a number of different areas or contexts
Partner with analysts to collect and analyze data by articulating clear requirements for analyses
Utilize existing quantitative and/or qualitative research, analyze data; present findings with no supervision
Help colleagues, customers and other stakeholders explore and understand their wider business challenges
Apply understanding of the policies, practices, trends and information that impact the organization and its customers to anticipate and plan for each step of a project
Create clear, concise and organized communication materials (e.g. reports, dashboards, presentations, messages)
Engage with multiple stakeholders in the organization to implement recommendations and actions based on their analyses/insights
Experience and qualifications:6+ years for Bachelor's or 4+ years for Master's in a related field; or equivalent related professional experience of over 8 years.
Expert proficiency with data analytics, SQL is a must
Fluency in both English and Hindi and/or any other regional language is essential
Knowledge of the Indian market is a must
A strategic thinker who drives clear insights to inform the market strategy and related actions
A creative and innovative thinker with a “can do” attitude and a bias for action
Ability to work with cross-functional teams to drive execution against project achievements and deliverables
Ability to identify methods for collecting data, perform data analyses and articulate findings
Deep understanding of the financial impact of decisions/solutions and how to contribute to positive outcomes
Ability to communicate via differing modes and tailor messages to audiences
Strong interpersonal and influencing skills
Understanding of copy writing and the ability to edit to have one consistent voice to the customer
Accommodation requests
If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request.
We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others.
Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™. © 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50
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