Join our Enterprise Technology Services Team!

Collaborating with the Director, Technology Governance & Control, our Manager will monitor and maintain an effective internal control environment across the business units in accordance with organization policies and in compliance with regulatory and industry requirements. Support cybersecurity risk assessments, audits and initiative assessments to promote the success of organization-wide Information Security compliance efforts; manage and coordinate audits, exams and associated responses.
 

Responsibilities:

Assist with conducting various information security and compliance assessments

Recommend additional security solutions, controls, or enhancements to existing security solutions to improve overall enterprise security

Conduct RCSAs, initiative risk assessments (information security risks), facilitate and lead audits and control testing reviews as well as third party/vendor management security control reviews

Govern, operate and mature the organizational technology risk management program.

Monitor and remediate technology risks at the business unit level.

Capture and report organizational technology risk program status and metrics.

Identify, design, support and implement ETS shared services.

Improve and provide oversight of organizational resilience capabilities.

Review and keep up to date with Information Risk Standards and Technology Risk Policies.

Manage business unit specified DR posture in line with business strategies and risk tolerance.

Ensure infrastructure capabilities are in place and aligned with business unit needs.

Triage and manage organizational Crisis and Incident Response.

Local BCM point of contact for the organization and for Global Information Risk Management (GIRM).

Collaborate and participate with GIRM to complete enhance program according to GIRM and OSFI expectations.

Skills and Experience:

Superb communication and leadership skills with ability to collaborate with regionally diverse teams.

Flexible and adaptable to change.

Superior influencing and negotiation skills and the ability to build consensus.

 Provide thought leadership in support of technology risk and control practices and objectives.

 Service oriented, collaborative, and trusted culture

 Accountable and transparent for performance and sharing results

 Persistent in driving efficiencies and strategies.

 Industry awareness and standard processes.

Qualifications:

Minimum of five (5) years’ of progressive Information Technology and Infrastructure/Architecture experience with a minimum of one year passionate about Cyber Security. Experience in planning, configuring, deploying, and main security solutions (including cloud) in an enterprise environment.

Knowledge of Technology and Cyber Security Risk Management.

Post secondary education preferred (Computer Science/IT, Risk Management)

ISACA courses such as CISSP, CISA.

Working knowledge of industry security standards such as ISO27001/ISO27002, NIST, etc.

When you join our team:

We’ll empower you to learn and grow the career you want.

We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

As part of our distributed team, we’ll support you in shaping the future you want to see.

What can we offer?

A competitive salary and benefits packages.

A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.

A focus on growing your career path with us.

Flexible work policies and strong work-life balance.

Professional development and leadership opportunities.

Our commitment:

Values-first culture

We lead with our Values every day and bring them to life together.

Boundless opportunity

We create opportunities to learn and grow at every stage of your career.

Continuous innovation

We invite you to help redefine the future of financial services.

Delivering the promise of Diversity, Equity, and Inclusion

We foster an inclusive workplace where everyone thrives.

Championing Corporate Citizenship

We build a business that benefits all collaborators and has a positive social and environmental impact.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.

Primary Location

Toronto, Ontario

Working Arrangement

Hybrid

Salary range is expected to be between

$94,220.00 CAD - $174,980.00 CAD

If you are applying for this role outside of the primary location, please contact recruitment@manulife.com for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact recruitment@manulife.com for more information about U.S.-specific paid time off provisions.