We take great strides to ensure our employees have the resources to live well, be healthy, continue learning, develop skills, grow professionally and serve our local communities. We invite you to apply for a career with Blue Cross. Residency in or relocation to Louisiana is preferred for all positions. **POSITION PURPOSE** Software Engineering Manager manages and oversees the design, development, and maintenance of software applications. Directs the work of engineers to ensure the best practices around software development. Assigns work to software engineering personnel, evaluates and manages their performance. Recruits engineering personnel and supports technical staffing and project teams formation. Supervises the continuing support of and provides system metrics for client facing products. Presents practical input for strategic technology decisions. Supports the Technology Roadmap and Complies with all professional departmental as well as company best practices. May supervise reporting responsibility for independent software contractors, software engineers and outsourcing partners. Ensures software engineering personnel is suitably trained to perform all job function and suitably use project and software related tools. Accountable for complying with all laws and regulations associated with duties and responsibilities. **NATURE AND SCOPE** + Manages People + This role directly manages 5 - 20 workers + This job reports to: Departmental Leadership + Necessary Contacts: To do this job effectively the incumbent has to be in contact with all levels of BCBSLA personnel. **QUALIFICATIONS** **Education** + Bachelor's in Computer Science or related field required + Master's Degree in Business Administration is preferred + Four years of related experience can be used in lieu of a Bachelor’s degree. **Work Experience** + 5 years of business systems analysis and design experience with 2 years of leadership experience required. Experience can run concurrently **Skills and Abilities** + Must have experience working with Claims Processing Platforms, Cloud Platforms (SaaS), Enterprise Application Integration Platforms and ETL Platforms. + Requires a strong understanding of software development methodologies (e.g. Agile, Scrum, Kanban) + Experience with cloud platforms (e.g. Azure and/or AWS) + Familiarity with DevOps practices and CI/CD pipelines + Requires broad knowledge in the field of Information Technology. + Requires a broad knowledge of development management and control concepts and application knowledge of business practices. + Technical knowledge covers current development methodology, languages, and operational capabilities. + Demonstrated ability to lead, mentor, and grow engineering teams. **Licenses and Certifications** + None Required **ACCOUNTABILITIES AND ESSENTIAL FUNCTIONS** + Manages staff, promotes career development opportunities, provides mentoring to the staff to encourage personal growth and advancement, and promotes delivery of high quality customer service and team productivity + Actively pursues personal leadership development to ensure growth and the ability to demonstrate a high level of quality and productivity + Ownership of systems, applications and technologies in their area of responsibility + Actively supports initiatives related to the strategic and complementary tactical plans in a responsive manner that conforms to the organization’s mission, goals, and objectives + Develops, manages, and builds positive relationships / partnerships with clients, vendors, peers/other teams, and staff to ensure a high level of personal and team understanding of the client’s business operations, IT support needs, and service expectations + Ensures quality and timeliness of business oriented solutions aimed at providing positive effects on operational results while optimizing the overall impact on the organization’s performance + Responsible for actively monitoring and supporting financial resources by approaching work with a focus on cost efficiencies that provide tangible cost savings and improved productivity through fundamentally sound implementation of systems solutions + Understands Departmental Goals and Objectives and delivers work products to contribute to those goals **Additional Accountabilities and Essential Functions** _The Physical Demands described here are representative of those that must be met by an employee to successfully perform the Accountabilities and Essential Functions of the job. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential functions_ + Perform other job-related duties as assigned, within your scope of responsibilities. + Job duties are performed in a normal and clean office environment with normal noise levels. + Work is predominately done while standing or sitting. + The ability to comprehend, document, calculate, visualize, and analyze are required. \#LI_DB1 **An Equal Opportunity Employer** **All BCBSLA EMPLOYEES please apply through Workday Careers.** PLEASE USE A WEB BROWSER OTHER THAN INTERNET EXPLORER IF YOU ENCOUNTER ISSUES (CHROME, FIREFOX, SAFARI) **Additional Information** Please be sure to monitor your email frequently for communications you may receive during the recruiting process. Due to the high volume of applications we receive, only those most qualified will be contacted. To monitor the status of your application, please visit the "My Applications" section in the Candidate Home section of your Workday account. If you are an individual with a disability and require a reasonable accommodation to complete an application, please contact recruiting@bcbsla.com for assistance. In support of our mission to improve the health and lives of Louisianians, Blue Cross encourages the good health of its employees and visitors. We want to ensure that our employees have a work environment that will optimize personal health and well-being. Due to the acknowledged hazards from exposure to environmental tobacco smoke, and in order to promote good health, our company properties are smoke and tobacco free. _Blue Cross and Blue Shield of Louisiana performs background and pre-employment drug screening after an offer has been extended and prior to hire for all positions. As part of this process records may be verified and information checked with agencies including but not limited to the Social Security Administration, criminal courts, federal, state, and county repositories of criminal records, Department of Motor Vehicles and credit bureaus. Pursuant with sec 1033 of the Violent Crime Control and Law Enforcement Act of 1994, individuals who have been convicted of a felony crime involving dishonesty or breach of trust are prohibited from working in the insurance industry unless they obtain written consent from their state insurance commissioner._ _Additionally, Blue Cross and Blue Shield of Louisiana is a Drug Free Workplace. A pre-employment drug screen will be required and any offer is contingent upon satisfactory drug testing results._ **JOB CATEGORY:** **IT, Telecom & Internet**