About the team

Dialpad’s Manager, SMB Sales will lead and train a team of AEs to create qualified opportunities for our Sales team. In this role, you’ll be a source of knowledge and best practices to help the team meet and exceed expectations.

Dialpad’s SMB Sales team plays an essential role in pipelining and running the entire sales process for SMB prospects. This team collaborates closely with Sales Managers, Account Executives and Marketing to constantly improve closing ratios and customer experience.

Your role

As a Manager, SMB Sales you’ll ensure performance improvement of the AE team by providing coaching and feedback, as well as take on operational and administrative tasks to help the team exceed expectations. You’ll work closely with other SMB Sales Managers to identify areas of improvement for the AE team. In addition, you’ll help bring knowledge of interview processes and assist with hiring for all teams within the sales organization.

This position reports to our Sr. RVP, Commercial and is based in our Tempe, AZ Office.

What you’ll do

Run a weekly team meeting and 1:1’s with your AEs, as well as bi-weekly coaching sessions. Attend weekly leadership meetings. Coach and evaluate your team’s skills, identify any gaps and use this knowledge to uplevel their abilities to run the sales process. Accurately forecast weekly, monthly, and quarterly attainment.

Skills you’ll bring

2-3 years of management experience. Experience with Salesforce, Outreach, LinkedIn Sales Navigator, and ZoomInfo.

Benefits and perks

Benefits, time-off, and wellness

An apple a day keeps the doctor away—and it doesn’t hurt that we offer flexible time off and great options for medical, dental, and vision plans for all employees. Along with that, employees also receive a monthly stipend to help cover your cell phone bill, home internet bill, and we reimburse for gym membership costs, a variety of wellness events, and more!

Professional development

Dialpad offers reimbursement for expenses related to professional development, up to an annual limit per calendar year.