**_Are you looking for a supportive and collaborative workplace with great benefits and clear career development? You’ve come to the right place._** **Why choose Manulife?** + Competitive Salary packages and performance bonuses + Day 1 HMO + FREE coverage for your dependents (inclusive of same-sex partners) + Retirement savings benefit + Rewarding culture that values wellness and well-being + Performance Bonus + Global network of industry experts + Extensive training resources **Job Description:** We’re looking for an **Analytics Manager (Risk Intelligence)** to join our team at MBPS. You will report to the Director, Risk Intelligence and Analytics in Operational Risk and Resilience Management (ORRM) function and support the Evolving Risk and Risk Intelligence (ERRI) function's mission and vision. In this role, you are expected to deliver various functional capabilities including, but not limited to, Large Language Models, analytics, reporting, modeling, and automation. Have the skills and knowledge for the job? Learn more about the opening below! **Key Responsibilities:** + Lead the automation of monthly, quarterly, and annual ORRM related reporting within the intelligence function. + Lead the transformation of ORRM reports and BI enablement by partnering with program leads, effectively influencing stakeholders to adopt innovative solutions and drive change. + Drive process automation for collecting and analyzing data across the enterprise, facilitating workshops and sessions to gather requirements and implement solutions. + Support the delivery of machine learning, large language model, and other related analytics projects within ORRM, communicating complex technical concepts to clients and customers in a clear and actionable manner. + Provide support to Evolving Risk and Risk Intelligence tooling team on data ingestion, clean-up, mapping etc. (e.g., data analysis, data clean-up, validation, creating and maintenance of reports and dashboards) + Identifying opportunities for creating efficiencies within reporting framework and processes. + Assist in testing, cleaning, and preparing data for reporting readiness. + Assist in the generation of reports and ensuring accuracy in the metrics being reported. + Assist with documenting processes, procedures, project work and ad hoc request as required. + _This job description does not represent a comprehensive listing of job duties that are required of the employee performing this role. We reserve the right to change duties or assign additional duties at any time with or without notice._ **Qualifications:** + **At least three (3) to five (5) years of experience as an analytics manager** or similar capacity + **Proficient in utilizing Power BI and Power Platform** to create interactive dashboards, automate workflows, and develop custom application for improved business intelligence and efficiency + **Excellent communication skills** , with the ability to translate technical information into business insights and advice for clients and stakeholders. + **Strong influencing and facilitation skills** , with the ability to guide discussions and drive consensus among diverse teams. **Nice to Haves:** + A background in risk management, audit, or compliance is a plus + **Skilled in Python and SQL** , database schemas and data modeling + Skilled with dashboard design, with a consideration for **UI/UX fundamentals** + Experience in data analysis, including the use of **Azure Databricks** **_Let's make every day better together. Learn about our opportunities at JOBS.MANULIFE.COM_** **About Manulife and John Hancock** Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html . **Manulife is an Equal Opportunity Employer** At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com . **Working Arrangement** Hybrid