Company Description

Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.

Job Description

To ensure the consistent implementation of the Business and Commercial Clients value proposition/s and business life journeys for country. To be accountable for Client Coverage, Business and Commercial Clients relationships and associated financial and non-financial outcomes aligned to the strategic value drivers. Accountable for delivery of Standard Bank Group (SBG) and 3rd party products and services to this segment through the client engagement platform.

Qualifications

Qualification: Bachelor of Commerce or related.

Additional Information

Experience: 3 - 5 years experience as a Relationship Manager.  All facets of Business and Commercial Banking, an extensive client facing experience, knowledge and experience of Namibian consumers, their needs and their markets, a proven track record in high-level leadership in organisations of comparable size and complexity. 

Key Responsibilities:

Apply the effective use of the Client 1st lead generation system as a lead, queries and complaints management tool.

Collaborate with direct report in order to fulfil the bank's objectives regarding client service; sales; people management and engagement; transformation; risk and compliance.

Develop a deep understanding of clients business through regular interaction with clients at their place of business as per segment value proposition guidelines.

Develop and implement sales best practices in support of the Business Banking value proposition and client expectations.

Behavioural Competencies:

Examining InformationGenerating IdeasInterpreting DataTaking ActionTeam Working

Technical Competencies:

Risk AcceptanceRisk IdentificationRisk ManagementRisk Response StrategyRisk/ Reward Thinking