Mthatha, za
3 days ago
Manager, Relationship, Premium

To grow and retain a portfolio of high-value Premium Segment relationships through partnering for growth using an ecosystem mindset to proactively provide a high-end differentiated service with premium solutions that add value.

Develop and execute strategic plans to grow a portfolio of high-value Premium Segment clients, ensuring consistent revenue growth and client retention.Cultivate and maintain strong, professional relationships with key decision-makers within client organisations, positioning oneself as a trusted financial advisor.Conduct thorough analyses of clients' business needs and financial objectives to identify opportunities for cross-selling and upselling premium banking solutions.Collaborate effectively with internal stakeholders across various departments to deliver tailored, high-end financial services that meet and exceed client expectations.Implement a proactive approach to risk management, ensuring compliance with all relevant regulatory requirements and internal policies.Monitor market trends and competitive landscape to identify new opportunities and potential threats to the Premium Segment portfolio.Prepare and deliver comprehensive financial presentations and proposals to senior executives of client organisations.Manage and resolve complex client issues with utmost professionalism and urgency, maintaining the bank's reputation for excellence in customer service.Consistently achieve and exceed performance targets related to portfolio growth, client satisfaction, and revenue generation.Mentor and guide junior team members, fostering a culture of excellence and continuous improvement within the Premium Segment division.

Qualifications, Skills, and Work Experience:

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