Role description:
The Quality Control Manager is responsible for managing the quality function to ensure compliance with customer requirements and company specifications for manufacturing containers.
Responsibilities:
Maintain all pertinent records in order to adequately monitor quality performance and standards
Review customer complaints with the appropriate plant department to ensure corrective action measures are applied to prevent the reoccurrence
Support corporate and plant quality system policies and procedures
Manage all ware audits, reports, and findings along with recommended corrective action plans
Implement various quality programs and coordinate customer partnerships
Interact with customers and customer service representatives to solve problems and foster strong customer relations
Perform activities necessary for the effective management of the quality department including the selection of employee's salary administration, identifying employee development opportunities, and performance reviews
Establish and maintain a safe, sustainable, and healthy work environment
Manage a unionized workforce
Minimum skills / qualifications:
High School Diploma or equivalent
Five years of experience in manufacturing quality
Two years of experience leading in a manufacturing environment
Must be able to handle multiple tasks in a team-based environment
Must have excellent presentation, interpersonal, and communication skills to interact effectively with management and outside customers
Must have excellent problem-solving, planning, and organizational skills
Must be proficient with Microsoft Office Suite
Prior experience working with a quality management system
Preferred skills / qualifications:
Undergraduate degree in math, engineering, or related discipline
Prior experience with SAP ERP
Five years of experience working in the glass container manufacturing environment
Lean Six Sigma Green Belt Certification
About Ardagh Group
Ardagh Glass Packaging is a global leader in glass packaging solutions, producing packaging for the world’s leading brands. We trace our roots all the way back to the Irish Glass Bottle Company, founded in 1932. Since then, we have grown rapidly to a team of more than 20,000 people with revenues of over $9 billion.
Today we have a presence across Europe, Africa, and North America.
Ardagh is passionate about sustainability and have a reputation for innovation. We push the boundaries of what’s possible, pioneering new production methods, new design techniques and new ways to recycle and save energy. Our aim is to reduce any negative environmental impact while remaining economically sustainable and socially responsible. We believe that the success of our business depends on the success of our people. We strive to create working environments where our employees feel valued, can work to their full potential, and where their achievements are celebrated. Here at Ardagh, we offer exciting and rewarding opportunities for talented and creative people. If you have ambition and want to make an impact with your career, come and join our team, you’ll enjoy the journey!
Benefits Offered:
Ardagh Group is an Equal Employment Opportunity (EEO) Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other basis prohibited by federal, state, and local law.
Ardagh Group complies with federal, state, and local disability laws and makes reasonable accommodations for applicants and employees with disabilities. Contact Kelly Molloy (kelly.molloy@ardaghgroup.com) if a reasonable accommodation is needed.