Work Location:

Toronto, Ontario, Canada

Hours:

37.5

Line of Business:

Data & Analytics

Pay Details:

$91,200 - $136,800 CAD

This role is eligible for a discretionary variable compensation award that considers business and individual performance.

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

CUSTOMER

Lead a team to achieve business / operational objectives, maintain effective day-to-day operations and deliver quality service and transactionEstablish and provide on-going analysis and reporting as applicable to the business or functional area, and review findings and action plans with business leaders to mitigate and manage key issuesOversight for measuring, analyzing, monitoring, and reportingAct as key liaison with partners and external groups and provide subject matter expertise at the department levelKey escalation points for significant risk/exceptionsMonitor service and control standards against, overall business / department objectivesDevelop and maintain effective working relationships with internal and external partners for the purposes of delivering optimal customer serviceAct as subject matter expert for own area and provide guidance / advice and recommendations to support dealings with internal / external partners Contribute to the analysis, and execution of potential business restructures, acquisitions, joint ventures and /or divestitures within own area of responsibilityManage / coordinate client requests for finance support and/or reports, ensuring that solutions balance and address business partner needs with overall Finance capabilitiesParticipate on internal / external committees as appropriate to provide advice / counsel to business / finance partners and/or represent TDBG interests 

SHAREHOLDER

Ensure team adheres to enterprise frameworks and methodologies related to overall business management activitiesLead relationships with corporate and/or control functions to ensure alignment with enterprise and/or regulatory requirementsSupport team in staying knowledgeable on emerging issues, trends and evolving regulatory requirements and assess potential impacts to the Bank Assess / identify key issues and escalate to appropriate levels and relevant stakeholders and business management where requiredIdentify, mitigate, and report on risk issues per enterprise policy / guidance and ensure appropriate escalation processes are followedEnsure business operations are in compliance with applicable internal and external requirements (e.g., financial controls, segregation of duties, transaction approvals and physical control of assets)Lead relationships with business lines / corporate and/or control functions to ensure alignment with enterprise and/or regulatory requirementsLead or contribute to cross-functional / enterprise initiatives as an organizational or subject matter expert helping to identify risk / provide guidance for complex situationsProtect the interests of the organization – identify and manage risks, and escalate non-standard, high risk transactions / activities as necessaryManage oversight process, risk-based identification and monitoring of related risks and regulatory compliance across the supported functions, while ensuring key controls and processes are effectively managedOversee or lead the facilitation and/or implementation of action / remediation plans to address performance / risk / governance issuesKeep abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impactsMaintain a culture of risk management and control, supported by effective processes in alignment with risk appetite

EMPLOYEE / TEAM

Responsible for management of the team providing both leadership and guidanceSet targets and objectives for the team, and deliver resultsGrow team expertise to align with business/enterprise demand and direction; assess team skills and capabilities and continually look for ways to provide and enhance the value deliveredLead a high performing team; provide on-going feedback and performance reviews, coach and develop employees and ensure performance management activities are undertaken and completed for all employeesLead the process of setting performance objectives for the team; track, monitor and effectively address and/or reward performance in a timely mannerManage employees in compliance with all human resources policies, procedures, and guidelines of conductShare knowledge, information, skills, and subject matter expertise among the team and ensure the timely communication of issues and encourage good working relationships with other functions and teamsSupport an environment where team freely escalates business challenges; facilitate change through positive reinforcement of milestones and successesRecruit for all hires to ensure a highly diverse, qualified workforce to achieve business objectivesEstablish and foster a cohesive team; promote a fair and equitable environment that supports a diverse workforce and encourage the team to achieve common goals and objectivesAct as a brand ambassador for your business area/function and the bank, both internally and/or externally

BREADTH & DEPTH:

Oversees a large team with functional diversity and complexity where activities involve multiple step transactions, multiple systems and higher volumes and/or medium to high complexityExpert knowledge of the business, products, financial valuations for derivatives and operational functions supportedRequires expert process management knowledge and the risk profile for team processes supportedActs as highest point of team escalation for resolution and provides direction to resolve issues or escalateInvolves daily contact with cross-functional teams across TDBGUndertakes and completes a variety of complex projects and initiatives in an independent manner within defined parameters and objectivesInterprets internal/external business challenges and the industry environment, recommends course of action and best practices to improve products, processes or servicesSolves or may lead others to solve complex problems; leads efforts or partners with others to develop new solutionsAbility to present and make recommendations to senior management and executivesEstablishes effective relationships with different Stakeholders, Business Sponsors, Executives and LOBDeep knowledge and understanding of businesses / technology, and organizational practices/ disciplinesSound to advanced knowledge of external competition, industry and/or market trends in relation to own function / businessFocus on short to medium-term issues (e.g. 6-12 months)Generally reports to a Senior Manager or executive role 

EXPERIENCE AND / OR EDUCATION

Undergraduate degree7+ years relevant experience

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.
 

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process 
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet