Your job is more than a job

The Manager of Network and Voice is responsible for leading a team of network engineers to ensure the stability and integrity of voice, data, video, and wireless network services for the organization. Works with cross-functional teams to plan, design, and develop local area networks and wide area networks across the organization. Participates with the installation, monitoring, maintenance, support, and optimization of all network hardware, software and communication links. Manages the team for resolving network hardware and software problems in a timely and accurate fashion, while meeting all established SLAs and creating reports for the management team.

Your Everyday

Leadership: Lead and mentor a team of network and telecom engineers, ensuring professional growth and development.Network Management: Oversee the design, implementation, maintenance, and optimization of the company's network infrastructure, including LAN, WAN, VPNs, and wireless networks.Telecommunications: Manage telecommunications systems, including VoIP, PBX, and other communication platforms, ensuring seamless and efficient communication within the organization.Vendor Management: Collaborate with vendors and service providers to negotiate contracts, manage service level agreements (SLAs), and ensure the delivery of high-quality services.Budgeting: Develop and manage the budget for the telecom and networking department, ensuring cost-effective use of resources.Project Management: Lead network and telecom projects in conjunction with the Project Management Office.Incident Management: Ensure SLAs related to break/fix incidents are met and exceptional best practices in customer service are delivered.Compliance: Ensure compliance with industry standards, regulations, and best practices related to telecom and network management.Documentation: Maintain comprehensive documentation of network configurations, procedures, and policies.

The Must-Haves

Minimum:

EXPERIENCE QUALIFICATIONS

Experience: Minimum of 7 years of experience in network and telecommunications management, with at least 3 years in a leadership role.Technical Skills: Proficient in networking technologies, including routing, switching, firewalls, and wireless systems. Experience with VoIP and PBX systems.Leadership Skills: Strong leadership and team management skills, with the ability to inspire and motivate a technical team.Communication: Excellent verbal and written communication skills, with the ability to effectively communicate complex technical concepts to non-technical stakeholders.Problem-Solving: Strong analytical and problem-solving skills, with the ability to troubleshoot and resolve network and telecom issues efficiently.Project Management: Experience in managing large-scale projects and delivering results on time and within budget.Vendor Management: Experience in negotiating and managing vendor contracts and relationships.Preferred Experience: Healthcare or Healthcare IT background

EDUCATION QUALIFICATIONS

Bachelor’s degree in computer science, Information Technology, or a related field.

LICENSES AND CERTIFICATIONS

Preferred: Professional certifications such as CCNP, CCIE, or equivalent

KNOWLEDGE, SKILLS, AND ABILITIES

Extensive hands-on technical knowledge of networking and communications systems.Excellent troubleshooting skills.Extensive knowledge and/or training in the design and implementation of new networking systems and technologies.Extensive knowledge and/or training of CISCO hardware/software.Knowledge in implementing and troubleshooting wireless networks.Skill in managing projects involving network systems.Skill in operating the tools and equipment necessary to perform functions such as cable testing, network diagnostics, etc.Ability to manage crisis situations, which may involve complex technical hardware or software problems.Ability to mentor and train new support staff.Ability to work under pressure in a fast-paced environment.Ability to meet project deadlines.Self-starter and self-motivated.Ability to communicate effectively orally and in writing.Extensive knowledge of Cisco products, local area networks (LANs) and wide area networks (WANs).Considerable knowledge of network monitoring and network monitoring tools.

WORK SHIFT:

Days (United States of America)

LCMC Health is a community. 

Our people make health happen. While our NOLA roots run deep, our branches are the vessels that carry our mission of bringing the best possible care to every person and parish in Louisiana and beyond and put a little more heart and soul into healthcare along the way. Celebrating authenticity, originality, equity, inclusion and a little “come on in” attitude is the foundation of LCMC Health’s culture of everyday extraordinary

Your extras

Deliver healthcare with heart. Give people a reason to smile. Put a little love in your work. Be honest and real, but with compassion.  Bring some lagniappe into everything you do. Forget one-size-fits-all, think one-of-a-kind care. See opportunities, not problems – it’s all about perspective. Cheerlead ideas, differences, and each other. Love what makes you, you - because we do

You are welcome here. 

LCMC Health is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.

The above job summary is intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities.  LCMC Health reserves the right to amend and change responsibilities to meet organizational needs as necessary.

 

Simple things make the difference. 

1.    To get started, take your time to fully and accurately complete the application for employment. Incomplete applications get bogged down and are often eliminated due to missing information. 

2.    To ensure quality care and service, we may use information on your application to verify your previous employment and background.  

3.    To keep our career applications up-to-date, applications are inactive after 6 months and, therefore, require a new application for employment to be completed. 

4.    To expedite the hiring process, proof of citizenship or immigration status will be required to verify your lawful right to work in the United States.