Summary

Under the direction of the Laboratory Director, the Manager, Laboratory Operations will coordinate and oversee a wide variety of administrative, personnel and technical activities to ensure efficient operation of the Hospital Laboratory. Initiates new procedures as well as study, refine and modify established methods and techniques. Serves as a resource to the Leadership Team. Addresses complaints regarding laboratory functions and work with the Leadership team as well as staff to resolve identified problems. Provides direction and supervision to Section supervisors, Lead Technologists, and Technologists.

 

Responsibilities

Oversees the operation of the Laboratory at CentraState Medical Center including Core Lab, Blood Bank, Phlebotomy and Point of Care Strong emphasis on quality management and strategic thinking in Laboratory Management is important. This role acts as the on-site administrative resource for the laboratory team Performs ongoing departmental monitoring to improve quality, workflow, staff productivity, and employee satisfaction and is responsible for the mentoring, coaching and development of direct reports Compares and administers departmental budgets, coordinate objectives and goals designed to improve the fiscal and organizations operation of the laboratory Responsible for daily operations of all sections of the laboratory including oversight of quality control, instrument maintenance, scheduling of personnel, policy interpretation and counseling, inventory and reference laboratory testing Is specifically responsible for all projects assigned by the director, completes projects assigned, reports and evaluations within the requested time frame Maintains a high quality work environment necessary for excellent patient care by ensuring the standards set forth by agencies of laboratory accreditation and licensure are met  Maintain professional working relationships with all other departments through proper communication techniques Resolves problems by consulting with pathologists, other laboratory managers, technical coordinators, laboratory directors, and customer care team Coordinates regularly scheduled team meetings with department supervisors, leads and staff; establishes other communication pathways and reviews for effectiveness Maintains medical laboratory productivity by monitoring workload of functional areas; identifying peak and slack periods; making operational or staffing adjustments

 

Availability

The Laboratory Manager is not required to be on-site at all times testing is performed. However, he/she must be available to the laboratory on an as needed basis to provide consultation via telephone or electronic means

 

Reapportions of Duties

If the laboratory manager reapportions performance of his responsibilities, he/she remains responsible for ensuring that all duties are properly performed.