About FlightSafety International

FlightSafety International is the world’s premier professional aviation training company and supplier of flight simulators, visual systems and displays to commercial, government and military organizations. The company provides training for pilots, technicians and other aviation professionals from 167 countries and independent territories. FlightSafety operates the world’s largest fleet of advanced full-flight simulators and award-winning maintenance training at Learning Centers and training locations in the United States, Canada, France and the United Kingdom.

Purpose of Position

The Manager, Information Technology, plays a vital role in managing multiple IT resources within Software Engineering, Data Engineering, Infrastructure, Network/Telephony, Deskside Support, or Project Management/Business Relationship Management. As part of a highly collaborative team, the role will interact with many technical and business resources across the enterprise and ensure standardization and compliance with company guidelines. The ideal candidate is a committed, creative, self-motivated manager with a solid technological background interested in managing a team dedicated to satisfying business needs.

Tasks and Responsibilities Lead a team of IT resources, managing operational and tactical initiatives ensuring their timely and accurate completion, in a manner that meets departmental KPIs Manage performance and provide feedback as needed; address performance issues and plan for corrective action as necessary Collaborate with IT Product and IT Account Management to ensure business needs are being met and communicated Work with IT managers and directors as needed to help determine IT product viability and resourcing constraints Collaborate with all IT departments to ensure consistent technology strategy and guidelines are in place Ensure team has process and capabilities to troubleshoot and fix problems and provide root cause analysis in a timely manner Conduct business configuration activities (see SAP Business Configuration Specialist Job Description) as needed to support resource needs as determined by the business Provide support, if required, after hours and weekend work; travel as needed Complete other tasks as required Be accountable and responsible for the accuracy and completeness of assigned work and results Prioritize and manage workload and communicate issues clearly Minimum Education Bachelor's degree from an accredited institution or equivalent industry experience Minimum Experience 10+ years in Information Technology in one or more of the technical areas currently used by FSI. This may include software engineering (SAP, .NET languages such as C#, VB.NET, C++), data engineering (SQL), network/telephony, infrastructure, deskside support (Windows applications and operating systems), project management, or business relationship management 5+ years of team management experience Strong understanding of SDLC and Agile methodologies Excellent collaboration and communication skills are a must Knowledge, Skills, Abilities Proficiency with the technology skills associated with the department assigned (SAP, software/data engineering, infrastructure, network/telephony, deskside support, project management, or business relationship management) Experience with SDLC and Agile methodologies such as TFS, Git, SCRUM, etc. System and networking fundamentals Excellent communication skills Successful ability to build positive partnerships and work collaboratively with cross-functional business teams Certification in area of responsibility is a plus Good written and verbal communications skills Excellent organizational skills, including the ability to multi-task and prioritize workload Physical Demands and Work Environment

The physical demands and work environment described here are representative of those that must be met and/or encountered by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and communicate. The employee may be required to stand, walk, and sit. Specific vision abilities required by this job include the ability to view monitors, technical documents, and reference material. The noise level in the work environment is usually low to moderate.

FlightSafety is an Equal Opportunity Employer/Vet/Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.