What You'll Do Avalara is looking for an experienced Incident Response Manager to join the Detection and Response Team. You have a track record in incident response, demonstrating advanced technical expertise and leadership capabilities. As an Incident Response Manager, you will help protect Avalara from cyber threats, being the incident commander, developing and mentoring analysts, and improving our incident response capabilities. You will work hybrid out of the Durham, NC office (#LI-Hybrid). *This role is not eligible for Visa sponsorship* You will: Lead and coordinate incident response activities and work streams as the incident response manager. Make decisions and recommendations based on the results of the incident analysis and communicate the appropriate context to partners, including insights to identify, prevent, and respond to suspicious or malicious activity. Develop, document, and implement strategies, runbooks, capabilities, and techniques for incident response. Lead projects to deliver operational improvements as Avalara evolves. Work with security engineering and other teams to build solutions for analyzing security events at scale and protecting Avalara from threats. Collaborate with multiple teams including IT, Security Operations, Legal, HR, and Compliance to manage and reduce incidents. Provide mentorship and guidance to junior analysts, encouraging a culture of constant learning and improvement. Strengthen Metrics for measuring response effectiveness and provide consistent reporting to internal stakeholders. Be a subject matter expert in incident response, representing the team in meetings, audits, and presentations. What You'll Need to be Successful You have 5+ years’ experience leading Security Incident Response. You have 5+ years' experience across the information security domain, including familiarity with endpoint, email, network, cloud security, vulnerability management, incident response, and threat intelligence. You have experience with log analysis, network security, digital forensics, and incident response investigations. You enjoy building strategies to create both short-term and long-term plans for ongoing improvement. You have excellent analytical and problem-solving skills, with the ability to analyze complex data and draw meaningful conclusions. You have experience communicating and collaborating with multiple different partners. You have demonstrated leadership capabilities, leading teams during high-pressure situations. You have experience scripting / coding using Python or an equivalent language. You have a Bachelor’s degree in computer science, information security, or relevant experience. You are certified relating to digital forensics and incident response is a plus. About the Team You will report to the Sr. Manager of Detection and Response on the DART team. How We'll Take Care of You Total Rewards In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses. Health & Wellness Benefits vary by location but generally include private medical, life, and disability insurance. Inclusive culture and diversity Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship. Flexible hybrid working We support hybrid work and flexible schedules for our employees. Learn more about our benefits by region here: https://careers.avalara.com/ About Avalara We’re Avalara. We’re defining the relationship between tax and tech. We’ve already built an industry-leading cloud compliance platform, processing nearly 40 billion customer API calls and over 5 million tax returns a year. Last year, we became a billion-dollar business, and our tribe expanded by a cool thousand people - there’s nearly 5,000 of us now. Our growth is real, and we’re not slowing down - not until we’ve achieved our mission - to be part of every transaction in the world. We’re bright, innovative and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we’ve designed, that empowers our people to win. Ownership and achievement go hand in hand here. We instill passion in our people through the trust we place in them. We’ve been different from day one. Join us, and your career will be too. EEO Statement We’re an Equal Opportunity Employer. Supporting diversity and inclusion is a cornerstone of our company — we don’t want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know.