Amazon's Devices and Services Design Group (DDG) is seeking a Manager of Design Programs to be a force-multiplier for our UX Design team, amplifying our efforts and impact. This role will provide program management leadership and operational support throughout our design organization and across partner teams by increasing communication and connection points, streamlining the design process, and driving design excellence. In this role, you’ll combine expert project management skills with a passion for user experience to help your team improve the designs of products that are used by millions of users. You’ll work cross-functionally and collaborate with product management, design and engineering teams to plan projects, define milestones, assess risks, and help projects meet deadlines. You will also manage communications to team members, executives and other stakeholders. You are a master planner and a flexible project manager who can balance multiple projects in a creative design environment. As the Manager of a team of Design Program Managers, your emphasis will be on ensuring your team is driving the planning and prioritization of design deliverables, resource management, schedule tracking, risk mitigation, and collaborating with design leads to deliver innovative solutions across work streams.

Key job responsibilities
• Anticipate bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance the business needs versus technical constraints

• Put repeatable processes in place that help us plan and manage multiple parallel projects and run our business

• Create, maintain, and disseminate project information to stakeholders and senior management
• Working across teams to create strong relationships with stakeholders and senior leadership teams

• Communicate project status with design team and stakeholders regularly

• Lead improvements to team efficiency and process

About the team
The Amazon Devices and Services Design Group (DDG) is a multidisciplinary design team that is responsible for the UX of Echo Family Devices, Alexa Mobile, Fire TV, Fire Tablets and more. DDG’s mission is to bring to life delightful, easy-to-use, and high value experiences for our customers.