The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Description Summary:

The Market Compliance team (“Compliance team”) is responsible for second line of defense compliance risk oversight, management and reporting across PayPal Europe (Legal Entity). The team is part of a consolidated company-wide second line, which is independent and organisationally separate from PayPal’s business and centralised organisations.

Job Description:

The Compliance team’s responsibilities in relation to PayPal Europe include:

Overseeing regulatory compliance riskDeveloping and maintaining a policy to ensure all relevant regulations are implemented and embedded in the organisation Developing monitoring and testing initiatives to ensure adherence to policy requirements Providing subject matter advisory expertise to support the business and centralised organisations in executing the requirements of the programme and managing risks Providing effective challenge to the business and centralised organisations Support compliance risk assessment exercises and, Ensuring PayPal Europe fulfills its regulatory reporting mission (compliance information, aggregated risk views, and risk-related matters). 

Besides the general objectives described above, you will support the Head of Compliance Operations EU/EEA to deliver core oversight activities critical to ensuring the Bank is able to demonstrate compliance with its regulatory obligations. The deliverables and key activities are further described below.

Deliverables and key activitiesManagement of PayPal Europe EU/EEA region (so called ‘’PPEU’’) Regulatory Compliance operational processes, focusing on the management of Major Incident Reporting to relevant authorities and schemes. DORA major incident reporting is in-scope for the job.Supporting the Legal Entity’s needs surrounding documentation including managing Compliance related Policies and Program procedures, assisting in policy refresh, documentation of procedures.Supporting the oversight and monitoring of Second Line Testing activities with impact to PPEU, including engagement and advice to stakeholders for appropriate and timely completion.In collaboration with the Regulatory Relations team, providing support in preparation and response to regulatory requests and inspections.Contributing to existing internal and external reporting exercises. Jointly with the PPEU FLOD Regulatory Reporting officer, support the development of any new / additional reporting that is needed.Developing and preparing Management information materials for the Compliance Program and the associated governance of the Bank e.g. Authorized Management Meetings, OCRC and ARCC committees.Monitoring issues with impact to the Compliance Program and ensuring appropriate follow-up and escalation as needed.Supporting internal and external audit excercises and remediation of related actions.Analysing and providing input on improvement areas to better support the Compliance program and overall PPEU Compliance function.Building and maintaining solid working relationships with the first line business owners responsible for delivering core regulatory obligations, including coordination with PayPal Europe’s Business Risk & Control Lead (BRCL) team and global teams such as Customer Services, Executive Escalations and Regulatory Incident Reporting Program (RIPT) Team.In collaboration with Affiliate Services and BRCL, monitoring that the Legal Entity (with support from global teams) receives services and solutions that fulfill compliance regulatory obligations in line with agreed Service Level Agreements.​In cooperation with the SLOD Payments Oversight function and with the BRCL team in charge of issue management; promote and contribute to timely recording and remediation of any PSD2 related issues and gaps and keep updated on the overall status.Keep abreast of regulatory changes and technological developments relevant for the Bank.Developing training materials and educating PPEU employees on relevant Policies as required.

Experience:

Bachelor’s degree or equivalent.3-5 years of Audit, Risk, Compliance, Regulatory, banking or similar experience.Robust knowledge of Lux regulatory framework for regulatory compliance applying to banks, including key obligations in relation to Complaints Management and Major Incident Reporting.Experience in managing regulatory compliance risks in the financial industry.Navigating well within a three lines of defense model to identify and address compliance risk matters.Experience in regular management reporting and presentations to internal stakeholders.

Capabilities:

Strong problem solving and operational analytical process skills and attention to detail.Ability to successfully work multiple issues at one time and work across global time zones.Strong communication and negotiation skillsHigh energy, intellectual agility and creativity, an entrepreneurial spirit and the desire to work in a fast growth and changing environment.Ability to work within a matrixed environment and cross functionally with operations and technology functions

Additional Job Description:

Subsidiary:

PayPal

Travel Percent:

0

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com.

Who We Are:

Click Here to learn more about our culture and community.

Commitment to Diversity and Inclusion 

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law.  In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentaccommodations@paypal.com.  

Belonging at PayPal: 

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.