Key Responsibilities:

Leadership and People Management 

Serve as a member of the ROH management team and translate the agreed-upon strategy into tactical plans for their teams that align with the ROH’s goals and drive team delivery accordingly.  Facilitate regular interdepartmental meetings and communication to promote collaboration, prevent silos, and maintain alignment across capabilities within the Hub.  Promote open and consistent communication across teams, creating clear direction, encouraging collaboration, and fostering a cohesive approach to achieving shared goals. 

Data Analysis and Reporting

Analyse past ROH financial performance, budgets, and forecasts to inform operational and strategic decisions.  Prepare internal reports and financial statements, ensuring accuracy and timely delivery.  Oversee and govern operational data to ensure the KPI dashboard accurately reports and tracks performance across the group, maintaining data integrity and enabling actionable insights.  Collaborate with Finance Business Partners in the Stack to analyse management reports provided by their team/ROH departments, offering group-wide insights to identify opportunities, align targets, and drive cost-efficiency strategies.  Analyse and interpret standard monthly management reports received from the CoE and Finance Shared Services, identifying insights and actions.  Evaluate and manage ad hoc requests for financial performance metrics, ensuring compliance with data governance standards and prioritising requests based on strategic alignment and operational impact. 

Budget Management and Financial Oversight 

Develop, manage, and monitor Hub budgets and associated costs, ensuring alignment with operational objectives.  Review cost centre forecasts for the Retail Operations Hub, ensuring the planning tool accurately reflects actuals and projections for all costs.  Oversee financial processes related to cost allocations, recoveries (chargebacks), and forecasts, addressing any concerns and guiding outcomes to approach and resolution.  Populate journal templates and supporting documentation for submission to the Record to Report function, including accruals and intercompany entries.  Perform sundry cost centre management activities  Support with year-end procedures and reports 

 

Financial Planning and Business Support 

Contribute to financial planning by developing and managing financial systems and policies.  Advise on strategic initiatives and propose business strategies for the ROH to drive shareholder value.  Support ROH Managers in developing business cases for operational cost budgets by preparing financial models and providing expert guidance.  Accompany the Head of the Retail Operations Hub to engage Brand Finance Business Partners to secure approvals and communicate decisions.  Provide financial input on Group-wide operational employee incentives developed by HR, ensuring alignment with operational and financial models and metrics. 

Stakeholder Consultation and Collaboration 

Support the Head of Retail Operations Hub with key financial decisions and performance analysis.  Act as the interface between the Hub and the internal Finance community (BPs, CoEs, and Finance Shared Services).  Collaborate with internal stakeholders to drive strong engagements across the finance operating model.  Ensure the engagement with relevant internal and external stakeholders within TFG. 

 

Process Optimisation and Compliance 

Identify opportunities to streamline financial processes, improving efficiency and accuracy.  Ensure compliance with financial policies, standards, and robust controls.  Act as a subject-matter expert for financial tools and systems, supporting their implementation and management.  Act as a super user for the Non-Merchandise Procurement tool – Coupa – for the ROH. 

Qualifications and Experience:

BCom or Honours Degree in Financial/Management Accounting. CIMA or equivalent qualification preferred. 5+ years of post-qualification experience in financial management, reporting, or analysis.

Skills: 

Advanced proficiency in financial systems (e.g., SAP, Coupa).  Strong command of Microsoft Excel, including data analysis and financial modelling.  Familiarity with reporting and data visualisation tools such as Power BI or Tableau.  Expertise in managing budgets, forecasts, and operational performance metrics. 

Behaviours: 

Rebounding from setbacks and adversity when facing difficult situations. Forms, develops and leads a group of individuals toward the achievement of a common team objective Establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships Creates an environment that fosters and nurtures a culture of creativity which drives success Consistently makes timely, well-rounded and informed decisions Inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation Takes accountability and ensures others are held to account on agreed upon performance targets Interprets and simplifies complex and contradictory information when resolving organisational problems Understands and navigates dynamics created by processes, systems, and people Effectively adjusts their behaviour, approach, and decision-making based on the situation Thinks and plans strategically, focusing on the long-term goals and objectives of the organisation

 

Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.