Property About Us At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! Location Description Come be a part of something bigger! Benchmark | Pyramid is a strong believer in offering our employees Work-Life Effectiveness through, practices, policies, and programs to help our employees achieve success at both work and home. Here are just some of the great benefits we offer: • Full Time employees have access to Medical and Dental insurance to fit your needs • Benchmark University (You can grow both personally and professionally through on-line webinars and self-study courses) • 401K match (Let us help you build your financial future) • Companywide Hotel Room Discounts (Who doesn’t love to get away) • Paid Time Off • Employee Assistance Program (We are here to support you) • Employee family events (bring the kids!) • Partnerships and discounts with major retailers such as AT&T, Verizon and Dish to name a few • Many more, please inquire for more details One of the premier luxury resorts in San Antonio, La Cantera reimagines its ranch roots through 496 rooms, 34 boutique-style Villas, and an exclusive adults-only floor. Overlooking 550 acres of The Texas Hill Country, La Cantera has become one of the most sought after San Antonio resorts. At La Cantera, sophistication meets relaxation. Every experience provides the opportunity to discover something new. From our 25,000 sq. ft destination spa, Loma de Vida Spa & Wellness, a championship golf course, guests can immerse themselves in the San Antonio scenery. Unlike other Hill Country resorts, La Cantera invites the peaceful Hill Country ambiance into every space. Overview Loma de Vida Spa & Wellness is a secluded sanctuary immersed in nature and situated on one of the highest points in San Antonio with breathtaking views of the Texas sky. The spa invokes the spirit of the Hill Country and Texas to inspire traditional spa offerings (massages, facials), signature experiences indigenous to the area, and results-orientated services integrating technology and nature to create a true sense of balanced well-being. The Spa Concierge at Loma de Vida is an integral member of the team that creates distinctively different and authentic experiences for our guests. The Spa Concierge is responsible for the checking in and out of guests, scheduling of appointments, greeting and escorting guests to treatment areas, all while providing information concerning Spa facilities, retail, amenities, and treatments. Additionally, the Spa Concierge supports the Spa Attendants in the maintenance of all guest amenity areas of the spa. Essential Job Functions: Greet guests as they enter the Spa. Provide guests with tours and information related to the Spa and its features. Assist guests with any questions they may have. Answer telephone calls and emails based on LCR & LDV standards of excellence. Take appointments either by phone, email or in person and scheduling them correctly with the perfect spa day for the guest in mind. Maintain thorough knowledge of and adherence to all procedures, protocols, and standards of the spa. Perform daily tasks as detailed on checklists and SOP’s. Maintain a well-groomed, professional appearance based on LCR & LDV Appearance Standards. Assist with retail sales, restocking and cleanliness in the Spa Boutique. Report any accidents or injuries to Spa Leadership. Support Spa Attendants as needed to keep women’s and men’s areas clean, orderly, and well stocked with guest supplies. Always provide exceptional service to both internal and external guests and exemplify the LCR & Spa Culture. Market the spa internally and externally by attending special events when requested. Comply with all LCR & LDV policies and procedures. Report immediately all suspicious occurrences and hazardous conditions. Maintain the safety of work areas. Attend all mandatory meetings. Perform other tasks, including cross-training, as directed by Spa Leadership. Qualifications Greet guests as they enter the Spa. Provide guests with tours and information related to the Spa and its features. Weekend and holiday availability required. Current TABC && FH required. Perform daily tasks as detailed on checklists and SOP’s. Maintain a well-groomed, professional appearance based on LCR & LDV Appearance Standards. Assist with retail sales, restocking and cleanliness in the Spa Boutique. Support Spa Attendants as needed to keep women’s and men’s areas clean, orderly, and well stocked with guest supplies. Market the spa internally and externally by attending special events when requested . Maintain the safety of work areas. Attend all mandatory meetings. Perform other tasks, including cross-training, as directed by Spa Leadership.