Maintenance Clerk
ASM Global
POSITION: Maintenance Clerk
DEPARTMENT: Maintenance
REPORTS TO: Safety and Facilities Manager
FLSA STATUS: Hourly, Non-exempt
LEGENDS & ASM GLOBAL
Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering end-to-end solutions – from venue development and event booking to revenue strategy and hospitality.
Legends brings a 360-degree, data-driven approach across Global Partnerships, Hospitality, Merchandise, and Attractions, working with top-tier clients to deliver exceptional experiences.
ASM Global, the world leader in venue management and live event production, oversees 350+ iconic venues stadiums, arenas, conventions centers and theaters.
Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the team that is transforming live entertainment? Join us to make legends happen!
THE ROLE
As the Maintenance Clerk, you will be responsible for assisting the Maintenance team, under the direction of the Safety & Facilities Manager, with day-to-day operations and maintenance of the ASM Global – Grand Rapids Complex. This role will require the employee to work a rotating schedule between Van Andel Arena and the DeVos Place Convention Center and Performance Hall. This is a part-time position with flexible working hours.
Essential Duties and Responsibilities
+ Utilizing building management software programs to manage maintenance work orders
+ Creating work orders and reports on maintenance, repairs, safety and other occurrences for supervisors and other relevant staff
+ Delegating approved work orders to the correct maintenance technician for completion
+ Shadowing the in-house maintenance staff to learn technical skills related to the industry such as HVAC, plumbing, electrical, carpentry, etc. and assisting as needed to complete these tasks
+ Assisting with day-to-day operations of facilities, such as delegating tasks or completing maintenance needs based on Event work orders
+ Scheduling routine inspections and emergency repairs with outside contractors
+ Performing routine maintenance on facilities and making repairs as needed
+ Preparing facilities for changing weather conditions
+ Performing clerical duties
+ Setting up appointments, scheduling meetings, distributing reports, and managing the correspondence between outside contractors/vendors and with other departments within the buildings
+ Answering phone calls and calling customers and vendors to follow up on orders, appointments, and deliveries
+ Compiling, maintaining, and updating maintenance-related records Operating office equipment including printers, copiers, fax machines and media instruments
+ Fulfilling additional clerical tasks as assigned by a supervisor
Education and/or Experience
+ High School Diploma or GED is required
+ Experience working in technical trades is preferred but not required
Skills and Abilities
+ Capable of interacting and effectively communicating with all levels of the organization
+ Ability to thrive in a team environment
+ Strong detail-orientation
+ Able to solve problems independently
+ Able to manage time effectively
+ Ability to lift at least 50lbs
Working Conditions
This position is part-time, hourly, with extended hours as necessary. This position may be exposed to adverse conditions inside and outside of the facility, including inclement weather, noise, fumes, cold, etc. This position may have irregular work hours that may include nights, weekends, and holidays as required to cover events or to complete Building tasks.
Other Requirements
+ Valid driver’s license
+ Hours may vary based on event schedules, some weekends or evenings may be required
NOTE:
The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
Legends & ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contracto
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