Job Summary:

DT Professional Services is seeking a Mail Specialist to join our team in Woodland Hills, CA. The ideal candidate will processes various outgoing mailing projects, understands postage rates as well as knowing the difference between various types and classes of mail and will work closely with management to identify/implement Lean initiatives for continuous operational improvement.

Responsibilities:

Collect, process, return and/or redistribute mail coming directly from campus, inner-office or via the USPS on daily basisPay special attention and respond quickly to all time sensitive, confidential, critical and accountable mailMonitor and control various special or daily projects to completion, this includes understanding scope, asking clarifying questions, and ensuring service level agreements and commitments are metAdhere to quality requirements to ensure mail is prepared according to postal standardsSort and meter incoming campus mail, ensuring the correct cost code and postage rates are usedPrep and prepare time critical Certified, Certificate of mail, Registered mail and Express mailProcess miscellaneous requests and complete mail processing tasks as needed based on workload and/or staffing availabilityDocument jobs processed for reporting and job tracking functions, including but not limited to incoming job log(s), daily mail request log and other log as requiredDocument existing/new procedures and special instructions for various jobs to ensure job reference sheets are up to dateUtilize the people finder database, or other methods, in order to find and locate specific individuals/departments ensuring all applicable mail pieces are accurately and expeditiously redirected to the appropriate locationConduct research and investigate unidentifiable mail, utilizing multiple databases looking for the correct forwardable locationProvide management with search results for all unsuccessful forwards in order to determine next processing stepsOperate various automated machinery including meter machines, table-top folders, inserters and/or other equipment as neededPerform expected machine maintenance tasks in a proper and timely fashionTransport completed mail projects directly to the local Post Office, including but not limited to, sensitive and time critical proof of mail, Express Mail, or other accountable and tracked mailPick-up and/or deliver mailing projects to and from outside vendors on an as needed basisEnsure the integrity, accuracy, safety and confidentiality of mail handled by Mail Services is within accordance to internal policies and compliance standardsHandle customer questions, requests for information or special mailing requests via email or phoneCommunicate with outside suppliers as needed to ensure up time on equipment while documenting machine issues and services callsWork closely with management to identify/implement Lean initiatives for continuous operational improvement

Basic Qualifications:

High school diploma or equivalent requiredPossesses flexibility to work in a fast paced, dynamic environmentProficient in English written and verbal communication skillsPossesses strong technical aptitudeProficient PC skills including Microsoft OfficeExcellent organizational skills Detail orientedPhysical Actions:Sitting, Bending, Cleaning, Climbing, Reaching, Pushing, Seeing, Standing, Walking, Twisting, Speaking/Reading/Writing in English, Pulling, Kneeling,Lifting/Carrying up to 50 lbsOperate pallet jackPhysical Environment:Controlled ambient environmental conditionsRepetitive and moderately high noise levelMoving mechanical parts and areas considered dangerous Conditions which would affect the respiratory system or skin (such as fumes, odors, dust, mists, gases, inks, solvents, particulate matter, oils, or poor ventilation)Electrical 1 of 2 currentForklift Traffic

The compensation for this position: $18.00 - $21.00 hourly