Overview Provides excellent customer service and greets patients entering the department/practice. A multi-skilled person dedicated to assisting in all aspects of medical practice including administrative and clinical procedures under the direct supervision and responsibility of a licensed physician and Office Manager or Team Lead. Responsibilities • Receives and directs messages, (electronic, in person and telephone calls) to the appropriate personnel. Makes contacts to other departments,physicians, patients and other outside organizations as necessary for the departmental/practice operations. • Maintains patient scheduling functions, and sets patient appointments through established guidelines. Interviews and completes the registration process for patients utilizing the specific service. • Keys patient dispositions, diagnostic codes, patient orders, charges and payments as defined in the electronic medical record. • Performs cashiering functions as it relates to co-payments or other patient payments/collections. May perform routine clerical duties for the department. • Perform venipuncture and administer routine, non-controlled medications. • Administer medication as directed by and under the direct supervision of licensed physician. • Collect routine laboratory specimens as directed by the provider. • Perform basic laboratory procedures including aseptic procedures and taking patient’s vital signs. • Provides excellent customer service for patients/families/representatives and other members of the treatment team. • All other duties as assigned Qualifications Experience Requirements: 1 year-Medical assistant Preferred Experience - 2 years-Two to Four years Clerical/customer service experience -ideally in a health care related industry Preferred 1 year-One year experience with third party payors and computer experience for in putting data and reviewing patient demographic material Certifications: Certified Medical Assistant (CMA) required within 6 months Basic Life Support (BLS) required at time of hire Medical Terminology Certificate - preferred -within 30 days **Additional Details** Requirement of having completed an MA program that is accredited by the National Commission for Certifying Agencies, a national or state medical association, or an agency approved by the board. Education: High School Diploma / GED equivalent required at time of hire