Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000 people across 30 countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

Inviting applications for the role of Senior S2P Team Leader – Manager
The Source to Pay (S2P) Europe organization is in charge to provide professional services to multiple clients in the EMEA region. Scope of service includes procurement operational activities – vendor master management, PR and PO creation, procurement related issue resolution and good receipting – and end to end AP process - invoice processing, query and hold resolution and AP related reconciliation activities-.

Responsibilities

• Lead a S2P team running various activities related to vendor master maintenance, PO management, procurement issue resolution and/or invoice processing, invoice issue and hold resolution, AP related reconciliation.
• Conduct interviews, integrate new joiners to the team.
• Build an effective team by creating an inspiring team environment with an open communication culture.
• Establish team priorities, behaviors and deliverables.
• Monitor team performance with quantitative and qualitative metrics.
• Drive performance management in the team with clear expectations, performance appraisals, and feedback.
• Develop the capability of the team through a development plan and mentoring.
• Develop good working relationships and structured operating rhythms with sourcing and business finance partners.
• Drive compliance within processes and ensure process controls are in place.

• Act as primary point of contact for country/regional business controllers, sourcing partners and buyers for complex issues.
• Drive migrations, process stabilizations and improvements.

Qualifications we seek in you
Minimum qualifications
• Written and verbal proficiency in English, min C1 level
• Written and verbal proficiency in Italian, min C1 level
• Proven team leader experience in multinational environment
• Experience of motivating managing team of professionals to deliver consistently high standards
• Shown ability to drive team performance with a focus on metrics and flexible approach with a team spirit
• Good understanding of accounting and source to pay practices
• Ability to anticipate and resolve challenges
• Effective interpersonal skills and highly professional style when dealing with business clients
• Comfortable delivering against quantitative and qualitative performance metrics
• Proficient IT skills including Excel and Outlook
• Knowledge of ERP platforms (SAP/Oracle)

Preferred qualifications

• Additional European language knowledge is a plus but not a must

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.