Burlington, VT, USA
10 days ago
Loss Prevention Customer Service Associate II

Half of the fun of Sierra is the thrill of the find. And the other half is putting the products to use on an actual adventure. Same with working here. It’s an environment of endless possibilities, where everyone is empowered to think on their feet, evolve our processes, and embrace the many opportunities that come with the unknown.

If this sounds like you, come work with us. Come Discover Different.

Posting Notes: Sierra Trading Post Store 0043 || 555 Shelburne St. || Burlington || VT || 05401

Opportunity: Contribute To The Growth Of Your Career

Supports the District Loss Prevention Manager and Store Management by executing core responsibilities, focused on acting as a visual deterrent to prevent potential loss/dishonesty and by wearing a body worn camera. Supports a positive customer shopping experience in the store and maintains a strong store partnership with store teams and loss prevention. Exercises sound judgment in decision-making to ensure their safety, the safety of others, and the protection of the Company brand. Adheres to Company policies and maintains and supports Company culture and values.

Maintains a proper and professional stance in the designated area at the front of the storeAct as a visual deterrent to prevent potential loss/dishonestyReview and understand the Store Emergency Response GuideWear a complete Company approved uniform including a Body Worn CameraGreet customers appropriately, demonstrate courtesy and respectEstablish and maintain a position at the front of the store or in a departmentRespond to customer requests for assistance by referring customers to store management or customer service via a Company issued radioObserve and report any suspicious behavior or critical incidents to LP or store managementPerform a closing safety sweep of the store with a member of managementAdhere to all Company Policy and ProcedureDocument required incidents in AIIM Case ManagementPerforms other duties as assigned

Who We Are Looking For: You!

Strong verbal and written communicationSound decision making skillsAbility to take initiative and perform well independentlyPrioritizes/organizes workload and manages time effectivelyAble to stand for long periods of time0-2 years retail or security experience

Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.

This position has a starting pay range of $16.00 to $18.25 per hour.
Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

At Sierra, we embrace the unknown⁠ - and support each other on the journey. Every day is a chance to reinvent what’s possible within our stores. We’re not afraid to scale mountains to Discover Different. That kind of fearless attitude extends throughout the entire TJX family, which includes TJ Maxx, Marshalls, HomeGoods, and Homesense.

Discover Different also means that we embrace each other’s differences and unique perspectives. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

 Posting Notes: Sierra Trading Post Store 0043 || 555 Shelburne St. || Burlington || VT || [[customString12]

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