EUCO On-Road Services is looking for a Lead to support in ongoing and upcoming projects. This position offers an exciting opportunity to make history and become a member of a team whose purpose is to solve complex challenges and create process solutions.

This position involves working in a rotating three-shift system, which may include Saturdays, night shifts and on-call duty.

Key job responsibilities
- Be an active player on daily escalations
- Support different CO processes (metrics deep dive and projects)
- Identify root causes of deviation, via cause and effect analysis
- Drive process improvements and develop team members’ ability to keep pace with our rapid growth, while motivating others
- Review and analyze deviations data, followed by development of corresponding action plans to reduce future deviations
- Ensure KPIs are reviewed on a daily, weekly, or monthly basis and perform control and quality analysis on any processes that are impacting the quality performance
- Collaborate with all department managers to identify and understand key projects, initiatives and system enhancements


A day in the life
This position is office-based.