Are you interested in working with the World’s leading AI-powered Quality Engineering Company? Ready to advance your career, team up with global thought leaders across industries and make a difference every day? Join us at Qualitest!

 

We are looking for a Logistics Coordinator to join our growing team in Kirkland, WA (full time, long term and 100% onsite position).

 

Must Haves:
1) Front desk/people-facing experience
2)  Excellent customer service skills
3)  Ability to multitask
4) Creative problem solver

 

Nice to Have/Additional Comments:  Experience with tech and AI

 

Job Description:
We are looking for a Logistics Coordinator to support AI Data Services initiatives and contribute to the development of VR and AR products. 

The focus of AI Data Services is to capture various types of data relating to humans, speech, and environments to enable quality Artificial Intelligence and Machine Learning algorithms. 

This person will be primarily responsible for managing the front desk by greeting participants for user studies and maintaining a welcoming environment. Secondary responsibilities include participant outreach, scheduling participants for our user studies, and supporting the logistics of the data collection process. The ideal candidate will have a strong blend of customer service, front desk experience, and technology skills. 

 

Responsibilities: 

Logistics operations: Managing participant intake, coordinating project & participants schedules (and their relationship), navigating fast-paced scheduling changes  Assist participants with intake, including signing NDAs, and answering questions  Participant outreach and scheduling  Maintain a welcoming environment and ensure smooth participant flow during intake and wrap-up  Assist with environmental logistics by ensuring they are properly staged and adjust lighting or other elements as needed  Respond swiftly to project updates and changes  Provide feedback to operations lead on participant flow improvements  Troubleshoot and resolve customer-facing or technology-related issues  Other tasks as assigned 

 

Skills and Requirements: 

Strong face-to-face customer service experience  Front desk or receptionist experience is a plus  Strong communication skills  Professional appearance and demeanor  Technologically adept and familiar with the latest trends in technology, particularly AI/ML/AR/VR  Organized and detail-oriented  Ability to thrive in a team environment  Ability to manage responsibilities in a fast-paced setting  Experience:  Experience in a related role such as customer service, front desk, or logistics support  Experience with Microsoft Office 365 and its components (SharePoint, Forms, Outlook, Word, Excel)  High school diploma and 2+ years of experience working in a team environment 

 

We Offer: 

Salary between $50k-$52k annually, depends on experience Partially subsidized medical, dental, and vision benefits (employee), EAP, 401K with Company match, Life & STD benefits, and paid sick leave in accordance with state law  Earn bonuses via our Client Referral and Employee Referral Program’s. Refer and earn – tap your network for net-worth.

 

Intrigued to find more about us?

Visit our website at Careers - Qualitest Group

If you like what you have read, send us your resume and let’s start talking!