Title: Lobby Services Attendant Location: Upper East Side Org Unit: Housing-Main Campus Work Days: Weekdays and some weekends Weekly Hours: 35.00 Exemption Status: Non-Exempt Salary Range: $21.70 - $24.29 *As required under NYC Human Rights Law Int 1208-2018 - Salary range for this role when Hired for NYC Offices **Position Summary** Under direct supervision, is responsible for providing clerical support and monitoring access within his/her assigned building **Job Responsibilities** + Assists with orienting and training new staff on policies and procedures. + Monitors access to the property and checks for valid identification. + Greets all residents and guests upon entry. Announces and registers guests. Monitors the arrival and departure of vendors or contractors. + Ensures safety of residents. Responds to emergency situations and regulates unauthorized activity. Escalates issues as needed. + Receives, sorts and distributes mail within the department. Accepts and signs for package deliveries. + Ensures that the Lobby Desk is secured and attended to at all times. + Distributes communications and correspondence to building residents. + Maintains a log of shift activity. Escalates any issues or concerns. **Education** + May vary **Experience** Previous related work experience **Knowledge, Skills and Abilities** + Demonstrated strong customer service orientation. **Licenses and Certifications** **Working Conditions/Physical Demands** Ability to work flexible hours, including weekends, early mornings and/or late nights Weill Cornell Medicine is a comprehensive academic medical center that is committed to excellence in patient care, scientific discovery, and the education of future physicians and scientists in New York City and around the world. Our doctors and scientists - faculty from Weill Cornell Medical College, Weill Cornell Graduate School of Medical Sciences, and the Weill Cornell Physician Organization - are engaged in world-class clinical care and cutting-edge research that connect patients to the latest treatment innovations and prevention strategies. Located in the heart of the Upper East Side's scientific corridor, Weill Cornell Medicine's powerful network of collaborators extends to its parent university Cornell University; to Qatar, where an international campus offers a U.S. medical degree; and to programs in Tanzania, Haiti, Brazil, Austria and Turkey. Our medical practices serve communities throughout New York City, and our faculty provide comprehensive care at NewYork-Presbyterian Hospital/Weill Cornell Medical Center, NewYork-Presbyterian/Lower Manhattan Hospital, NewYork-Presbyterian Hospital/Brooklyn Methodist Hospital, NewYork-Presbyterian Hospital/Westchester Behavioral Health Center, and NewYork-Presbyterian/Queens. At Weill Cornell Medicine, we work together to treat each individual, not just their conditions or illnesses, as we strive to deliver the finest possible care for our patients - the center of everything we do. Weill Cornell Medicine is an Equal Employment Opportunity Employer. Weill Cornell Medicine provides equal employment opportunities to all qualified applicants without regard to protected status, including race, sex, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, or genetic information.