Summary This position is in Loan Guaranty Service, Loan Management Division. The incumbent serves directly under the Supervisory Loan Specialist, Office of the Assistant Director for Loan and Property Management, Loan Guaranty Service. This position is responsible for policies, plans, regulations, procedures, and standards with respect to the servicing and termination of guaranteed loans and also serves as a national subject matter expert for the loan servicing aspects. Responsibilities Specific duties include: The formulation of Policy and Practices requires the Loan Specialist to formulate and recommend policies, plans, procedures, regulations, and standards concerning (1) guidance to program participants and VA personnel relating to servicing and termination of mortgage loans guaranteed, insured, or made by VA; (2) determination of the Government's liability under its guaranty; and (3) disposition of obligations due to the Government by veterans and other obligors following loan termination. Administration and application of loan policy requires the Loan Specialist to review, analyze, and address individual servicing, liquidation, and claim cases. These are highly complex, potentially precedential, and must comply with and compliance with 38 CFR 36.4320 and the Paperwork Reduction Act of 1995. Administration of VALERI component applications and data analytics requires the Loan Specialist to perform specific administrative functions which contribute to the overall maintenance of configurable settings in the loan servicing system, collaborating with Loan Administration, LGY system owners, and contractors to document and support proposed system changes to cost, time, and the overall solution. The incumbent configures reporting applications and reads/creates standard and ad-hoc reports, and makes recommendations to various stakeholders who key program decisions. Managing Servicer Relations requires the Loan Specialist to serve as a point of contact to mortgage companies and financial institutions that service VA guaranteed home loans for questions related to servicing procedures in the VALERI environment, servicer performance reports, servicer tier rankings, and the incentive program. Managing Field Relations requires the Loan Specialist to communicate with the Field on an ongoing basis to coordinate and disseminate pertinent communication related to the Loan Guaranty Program, and to document VALERI-related issues brought up by the Field and work with appropriate personnel to resolve accordingly. Promotion Potential: None Work Schedule: Full time, Monday through Friday, 6 am - 6 pm are Core Hours Compressed/Flexible: Available Telework: Available Virtual: Yes this is a Virtual position - Employee is expected to report to one of the 10 LGY VBA locations listed. Position Description/PD#: Loan Specialist; PD# 39578-A Relocation/Recruitment Incentives: Not Authorized Financial Disclosure Report: Not Required THIS IS A BARGAINING UNIT POSITION Requirements Conditions of Employment Qualifications To qualify for this position, applicants must meet all requirements by the closing date of this announcement:11/21/2024. TIME-IN-GRADE REQUIREMENT: Applicants who are current Federal employees, former Federal employees applying for reinstatement, or a current federal employee applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment must meet time in grade requirements. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. NOTE: This does not apply to Non-Federal Applicants, or applicants applying for consideration under Non-Competitive Authority (i.e.... "30% or more Disability", VRA, and/or Schedule A). To verify your eligibility, you must submit a copy of your most recent Notification of Personnel Action, Standard Form 50 (SF-50). You must provide a copy of your most recent SF-50 that indicates proof of status, and shows Time in Grade (for example, you were a career or career-conditional employee) and identifies your position title, series, grade, step, salary, tenure, and type of service (Competitive or Excepted). If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must also submit your most recent promotion or within-grade increase in addition to your recent SF-50. If you previously held a higher grade, you must also submit any SF-50 showing that grade. DO NOT submit Award SF-50's and/or General Adjustment SF-50's as they cannot be used to prove time-in-grade. For a GS-13 position you must have served 52 weeks at the GS-12 level. MINIMUM QUALIFICATION REQUIREMENT: You may qualify based on your experience as described below: GS-13 Grade Level: Specialized Experience: Specialized experience is defined as possessing knowledge of and skill in applying a wide range of concepts, approaches, practices, regulations, policies, precedents, and analytical, and procedures related to VA guidelines and regulations. The incumbent is knowledgeable in most facets of mortgage industry operations and policy, including workflow dependencies, methods, and measures pertaining to the program. Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Full vs. Part-Time Employment: Full-time employment is considered to be at least 35 hours per week. Part-time experience will be credited on a pro-rated basis; when including part-time employment in your resume you must specify the average hours worked per week. Physical Requirements: The work is primarily sedentary. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at http://://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. Education There is no education substitution at the GS-13 level. Additional Information VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process. The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced Federal/VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified (have a final rating of 85 or more) for this vacancy. Click here for more information about ICTAP and CTAP eligibility. Special Employment Consideration: VA encourages persons with disabilities to apply, including those eligible for hiring under 5 CFR 213.3102(u), Schedule A, Appointment of persons with disabilities [i.e., intellectual disabilities, severe physical disabilities, or psychiatric disabilities], and/or Disabled veterans with a compensable service-connected disability of 30% or more. Contact the Agency Contact for information on how to apply under this appointment authority via the Selective Placement Coordinator. Receiving Service Credit or Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed. Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment. This job opportunity announcement may be used to fill additional vacancies. Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members. For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document. Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer (TJO). Please visit the Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP), https://www.va.gov/EMPLOYEE/docs/The-Fair-Chance-to-Compete-Act.pdf