Summary This position is located in the Small Business Administration, Little Rock Commercial Loan Service Center in Little Rock, AR. The incumbent is responsible for the direction of all SBA work conducted at such Center including, but not limited to administrative operations, servicing, liquidation, purchasing, post-servicing (PSA) of SBA 7(a) and 504 loans as may be assigned by OFPO to that Center. Responsibilities Review and make final decisions on financial analysis performed by Specialists on loan servicing, liquidation requests, debenture purchase and/or requests for guaranty purchase. Analyze the most complex and/or problematic 7(a) and 504 loans nationwide, where extraordinary circumstances require an expert's opinion, and determine the most appropriate final action. Prepare written financial reports, meet with customers, management, third-party reviewers and/or auditors, political interests, industry representatives, or other interested parties to convey complex financial information, eligibility policies, procedures and other technical information in a positive, and effective manner. Ensures that Center staff is meeting quality standards by identifying training needs and recommending training opportunities to the center management. Requirements Conditions of Employment Qualifications GS-13: One year of specialized experience, equivalent to the GS-12 grade level in the Federal service, obtained in either the private or public sector: performing the following types of tasks: performing financial, loan, and loan approval analysis; and processing, underwriting and collateralizing commercial and/or business loans; and determining cash flows and repayment ability on complex business and/or commercial loans; servicing and/or liquidation of commercial and/or business loans. These qualifications must be clearly referenced in your resume. Additional information on the qualification requirements is outlined in the OPM Qualifications Standards Handbook of General Schedule Positions. It is available for your review on OPM's Qualifications web site: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/1100/loan-specialist-series-1165/ Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g. Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. TIME-IN-GRADE: If you are a current career or career-conditional federal employee applying for promotion under Merit Promotion you must have completed a minimum of 52 weeks in positions at the next level lower than the position being filled All qualification requirements must be met by 11:59 pm (Eastern Time) on 10/10/2024 of this vacancy announcement. Education Education may not be substituted for experience for this position. Additional Information This is a bargaining unit position with AFGE Local 228. This is not a drug testing designated position (TDP). Career and InterAgency Career Transition Assistance Programs: Career Transition Assistance Plan (CTAP) is a program that helps "surplus" or "displaced" federal employees improve their chances of finding a new job in their current agency (intra-agency, i.e. SBA employees only). Inter-Agency Career Transition Assistance (ICTAP) is a program that helps "surplus" or "displaced" federal employees improve their chances of finding a new job at another agency (inter-agency; i.e. not applying to their current or former agency). You are eligible for CTAP/ICTAP if: 1. You are a current federal employee who meets the definition of a "surplus" or "displaced" employee meaning you have received official notice that your job is no longer needed or that you will lose your job by Reduction-in-Force (RIF). 2. Your agency, or the agency to which you are applying, is accepting applications from within or outside of the permanent workforce. 3. The position to which you are applying MUST BE in the Local Commuting Area of the position of record from which you are being displaced. 4. You meet the qualifications and other requirements of the job for which you are applying. This includes being rated as well-qualified for the position (score of 85 or better based on your responses to the competencies and associated questions listed within the assessment). Selective Service: If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service System, or are exempt from having to do so under the Selective Service Law. For additional information visit www.sss.gov. Consistent with work requirements and current SBA Policy, and all applicable provisions of the collective bargaining agreement with AFGE the SBA offers employees opportunities to perform work at an alternative location (e.g. home). Telework may be available. For information on Telework visit: http://www.telework.gov/ Additional vacancies may be filled from this vacancy announcement if additional vacancies occur within 180 days of the date the certificates were issued. OTHER EVALUATIONS: The Small Business Administration is committed to building a high-performing, 21st century workforce that possesses the following core attributes: cultural astuteness, technological proficiency, articulate, strong writing capabilities, superior conflict resolution skills, and exceptional presentation skills. Candidates should be prepared as they may be further evaluated on these attributes throughout the application and selection process.