Overview We are looking for a Loan Specialist to support the Small Business Administration (SBA) in Birmingham, AL. You must have thorough knowledge of the financial and credit factors related to business, commercial, and/or home loans including business practices and financial structures, pertinent statutory, regulatory, and administrative provisions. The position requires the application of extensive experience and seasoned judgment together with a broad knowledge and understanding of business systems, elements of good management, financial organization and management, the economic climate for small business, and earning potential of the business enterprise involved. It also requires knowledge and skill in analysis, evaluation and problem solving to identify and define financial management problems and assist in the development of workable solution. Responsibilities Perform a variety of tasks depending upon the division to which you are assigned including processing, origination, servicing, guaranty purchasing, and/or liquidating; but the majority of the time (not less than 60%) is spent on loans that are considered to be more "complex" or problematic because of specific conditions or of their nature. Review the assigned loan file to become acquainted with the characteristic requirements, collateral, and terms of the loan. Review and analyze requests from direct borrowers or requests from participant lenders about servicing, liquidating, or purchasing loans depending upon the division to which you are assigne Conduct interviews with borrowers and lenders and counsel them on the Agency’s practices. Assess borrower's or lender's need for assistance from other sources and counsel accordingly. Process inbound and outbound calls on loan requests while providing excellent customer service provide extensive servicing, purchasing, or liquidation of the more complex delinquent loans or potentially delinquent loans. Analyze the underlying problems and causes of the delinquency and develop solutions to protect the interest of the Agency and the survival of the small business. Qualifications U.S. Citizenship. Public Trust eligibility. Associates degree or higher from an accredited institution. Five (5) years of relevant experience. Commercial lending work experience is required. Comprehensive knowledge of the substantive programs of Small Business Administration and they relate to loan administration functions. Knowledge of duties, priorities, commitments, policies and goals of the office sufficient to perform assignments such as telephone requests and other inquiries. Practical knowledge of standard procedures in loan administration requiring extended experience to perform such work as preparation of the more routine modification of loan terms and conditions. Knowledge of financial statements, credit instruments, collateral documents and business terminology. Skill and ability to use calculator, typewriter and/or personal computer to complete forms, recurring reports and correspondence which is generated by job activity. Skill and ability to deal with situations on the telephone involving individuals who may not understand the Agency’s programs or who have complaints or grievances with the Agency. Judgment in locating and selecting the most appropriate guidelines, references, and procedures for application and in making minor deviations to adopt the guidelines in specific cases, may determine which of several established alternatives to use. About Highlight For over ten years, Highlight has provided Development and Modernization, Secure IT, and Mission Solution services to our federal government customers. Our team knows the technology; we understand how our customers and their stakeholders work; and we know how to implement industry best practices to deliver high-quality, end-to-end solutions that minimize risk and maximize results. Since our inception, Highlight has had an employee-first mindset. Our mission is to provide employees with rewarding and impactful career opportunities. In 2021, Highlight’s founder, Rebecca Andino, implemented an Employee Stock Ownership Plan to embody and expand our culture of transparency, teamwork and rewarding the work of our employees. By becoming an ESOP, our employee-owners share in the success of the company through their ownership stake. To learn more about ESOPS, check out: www.esopinfo.org. We’re an Equal Opportunity Employer (EOE) that empowers our people to fearlessly drive change - regardless of their race, color, religion, sex, gender identity, sexual orientation, national origin, disability, veteran status, or other characteristics. Our team is dedicated to foster diversity within our teams to promote creativity, innovation, and teamwork to deliver the best solutions for our customers. To receive compensation and benefits information for this role, contact us or email us at Recruiting@HighlightTech.com Please include the Req ID (this is at the top of the posting under the position title) in the subject line of the email.