Job Purpose & Scope Responsible for coordinating the loan documentation process for Home Equity Line of Credit (HELOC) loans. Works under general direction, but in conformance with established policies and procedures, to ensure all regulatory, legal, and loan policy requirements are met in advance of preparing loan documents for approved loan requests. Essential Job Functions Reviews imaging system for documentation deficiencies for internal refinance and modification requests. Orders and reviews required support documentation from the Bank’s list of approved vendors and obtains in-house requirements as required on each request. Maintains a daily record of transactions in process. Communicates with other members of Loan Operations Documentation and the lending staff regarding status of loan requests, missing information needed from the lender/borrower and clear- to-close information. Manages documentation errors to an acceptable level once notified. Manages corrections in a timely manner once notified. Maintains good punctuality and attendance to work. Follows Bank policy, procedures, and guidelines. Knowledge, Skills & Abilities Knowledge of loan terminology and elements/process required to close a loan. Knowledge of general banking principles and federal and/or state regulatory lending laws. Ability to communicate effectively both verbally and in writing. Ability to multi-task and work with exacting deadlines in a fast-paced environment. Ability to maintain attention to detail and complete accurate, detailed work within specific timeframes. Ability to work effectively in a team environment and help others when needed. Ability to follow policies and procedures. Ability to work under general supervision. Ability to work extended hours, as necessary. Skill in using computer and Microsoft Office, including Word, Excel, and Outlook. Basic Qualifications High school diploma or equivalent required. Minimum of one (1) year of work experience with financial documents and transactions (i.e., promissory notes, loan agreements, security deeds, mortgages) required. Minimum of one (1) year of experience with Microsoft Outlook, Word, and Excel software required. Minimum of one (1) year of work experience in a centralized loan documentation department, preferred. Job Expectations Job Expectations: Operate customary equipment and technology used in a business environment, with or without accommodation. Note: This description is not an exhaustive list of all job functions, duties, skills, and job standards required. Other job functions, duties, skills, and standards may be added. Management reserves the right to add or change the job requirements at any time. EEO Statement Bank OZK is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by federal, state, and local law. Member FDIC.